Zendesk + Lingoes.ai
Add ticket category tags to new Zendesk tickets
Find yourself spending too much time on going through new Zendesk tickets? This Zapier automation adds correct ticket category tags to your new Zendesk tickets using AI text category identification service Lingoes.ai. After, you can just check your tickets based on categories and focus on the most important tickets. The category identification works in 109 different languages so you are not just limited to English ticket descriptions.
Find yourself spending too much time on going through new Zendesk tickets? This Zapier automation adds correct ticket category tags to your new Zendesk tickets using AI text category identification service Lingoes.ai. After, you can just check your tickets based on categories and focus on the most important tickets. The category identification works in 109 different languages so you are not just limited to English ticket descriptions.
- When this happens...New Ticket
Triggers when a new ticket is added to a view.
- automatically do this...Classify Text With Lingoes.ai Ready Model
Ready multilingual and multi-domain NLP model for classifying your texts with class labels defined by you. Can be used for multiple different classification use cases like sentiment analysis, category identification, and intent detection. Just specify possible class labels in descriptive format as in human's natural language (e.g. "positive", "negative", "neutral" for sentiment analysis), and the model gives you the most probable label.
- then do this!Add Tag(s) to Ticket
Add one or more tags to an existing ticket.
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