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Zendesk Integrations

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Ways to Automate Zendesk

Create a Zendesk Ticket from Typeform

Add new Zendesk tickets to Asana as new tasks

Create Zendesk tickets from new Google Forms responses

Add new Zendesk tickets to Google Sheets

Create Zendesk tickets from new rows in Google Sheets

Post new Zendesk tickets to Slack

Create Zendesk tickets from new Gravity Forms submissions

Get Slack notifications for new Zendesk tickets

Create Zendesk ticket from new JotForm submission

Create new Wrike tasks from Zendesk tickets

Create a Zendesk ticket from a Wufoo form entry

Add users to Zendesk from new Facebook Lead Ad entries

Create Zendesk tickets from new HubSpot form submissions

Create Trello cards from new Zendesk tickets

Convert new Gmail messages to Zendesk tickets

Create a new Zendesk ticket automatically every week

Add new Intercom conversations to Zendesk as tickets

Add new Zendesk users to a MailChimp list

Create monthly Zendesk tickets

Add new Shopify customers to Zendesk as users

Create new Zendesk tickets when Google Calendar events start

Create pulses in Monday from new ZenDesk tickets

Add new Zendesk users to an ActiveCampaign list

Update HubSpot contacts from Zendesk tickets

Create Zendesk tickets from new SurveyMonkey responses

Create Zendesk tickets when Drift conversations are closed

Create comments on new non-English Zendesk tickets with their translations

Create JIRA issues from new tickets in Zendesk view

Create Zendesk tickets for low Wootric responses

Create new Zendesk tickets from Unbounce form submissions

Generate a new ticket in Zendesk when a new paid order in Shopify is placed

Add contacts to HubSpot CRM from new users in Zendesk

Turn webhooks into Zendesk tickets

Create Zendesk tickets from updated rows in Google Sheets

Add new Zendesk tickets to GitHub as new issues

Create Xero invoices from new Zendesk tickets

Create Zendesk tickets from new Formstack submissions

Create or update Infusionsoft contacts from new Zendesk tickets

Create Zendesk tickets from new Disqus comments

Create new LeanKit cards from Zendesk tickets

Create ProdPad feedback from new Zendesk tickets

Create TargetProcess requests for new Zendesk tickets

Create a Zendesk ticket from an Airtable form

Update Zendesk users with Wootric NPS data

Create New SalesforceIQ Events from Zendesk Tickets

Get HipChat notifications for new Zendesk tickets

Create Zendesk tickets for new Unbounce form submissions

Add new Zendesk tickets to Pipedrive as deals

Create Zendesk tickets from new inbound emails

Create a Zendesk Ticket from Airtable

Update Zendesk tickets when Pipedrive deals reach certain stages

Create a new Zendesk ticket from a Cognito Forms entry

Update Zendesk tickets for SurveyMonkey responses

Send Trustpilot review invitations to contacts from Zendesk tickets

Add tickets on Zendesk for new submissions to a Webflow form

Add new Zendesk tickets to an Airtable base

Add a chat from Pure Chat as a ticket in Zendesk

Add cards to Pipefy from new Zendesk tickets

Create leads in Salesforce from new Zendesk tickets

Turn new Wunderlist tasks into Zendesk tickets

Add new subscribers to Campaign Monitor for new Zendesk users

Create Zendesk tickets from emails parsed by mailparser.io

Add new subscribers to Emma from Zendesk support tickets

Send a Promoter.io survey from new Zendesk tickets

Track new Zendesk tickets on Dasheroo

Create tickets on Zendesk for new or updated incidents on PagerDuty

Add tags to new Zendesk tickets based on MonkeyLearn classification

Create Manifestly checklist runs from new Zendesk tickets

Post new Zendesk tickets to Mattermost

Translate new Typeform entries and add them to Zendesk

Create Zendesk tickets for new rows added to Excel

Add new Zendesk tickets to ServiceM8 as new jobs

Create Zendesk tickets from Ninja Forms form submissions

Add new Zendesk tickets as Redbooth tasks

Add new Infusionsoft contacts to Zendesk as users

Send new Delighted surveys from Zendesk tickets

Create new projects in Harvest from new Zendesk tickets

Send Formsite form submissions to Zendesk tickets

Submit new Zendesk tickets to an Act-On Form

Create Zendesk tickets from new incoming CallFire SMS messages

Create Zendesk users for new Bigcommerce customers

Add new tickets in OneDesk as tasks in Zendesk

Add Mavenlink stories for new Zendesk tickets

Create tickets on Zendesk for new messages on Olark

Create Zendesk Users from New Chargify Customers

Get email alerts from new Zendesk tickets

Create Zendesk tickets for new push notifications on Recurly

Add new Zendesk tickets as tasks in Teamgate CRM

Create Zendesk tickets from bttn

Be notified of new Zendesk tickets within Moxtra

Log new venue Optix issue reports as Zendesk tickets

Create Tick Task from Zendesk Ticket

Create features on Aha! from new tickets on Zendesk

Add opportunities to Insightly from Zendesk tickets

Create new Zendesk tickets from parsed emails by Zapier

Create Office 365 events from new Zendesk tickets

Add tickets to Zendesk from new Pipefy cards

Create a Zendesk ticket from a Teem work request

Create Zendesk tickets for new incoming TextMagic SMS messages

Create Zendesk tickets from new TextIt flow events
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About Zendesk

Zendesk is a web-based help desk support tool that makes it simple to provide great customer support.

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Make Your Own Zap with Triggers + Actions

Triggers

New User

Triggers when a new user is created.

New Group

Triggers when a new group is created.

New Forum

Triggers when a new forum is added.

New Topic in Forum

Triggers when a new topic in a forum is added.

New Action on Ticket

Triggers when there is activity (an audit) on a specific ticket. Can only watch one ticket per Zap.

Recent Ticket

Triggers when a new ticket is added (Zendesk may take an hour to make tickets available via their API with this trigger).

New View

Triggers when a new view is created.

New Ticket

Triggers when a new ticket is added to a view.

New Organization

Triggers when a new organization is added to Zendesk.

Searches

Find an Organization

Finds an existing organization.

Optionally, create one if none are found.

Find a Ticket

Finds an existing ticket.

Optionally, create one if none are found.

Find a Group

Finds an existing group.

Find a User

Finds an existing user.

Optionally, create one if none are found.

Find an Agent

Finds an existing agent.

Actions

Update User

Update an existing user.

Attach File to Ticket

Attach a file to an existing ticket.

Update Ticket

Update an existing ticket status or add comments.

Create User

Create a new user.

Create Ticket

Create a new ticket.

Add Tag(s) to Ticket

Add one or more tags to an existing ticket.

Update Organization

Update an existing organization.

Add Comment to Ticket

Add a comment to an existing ticket.

Create Organization

Create a new organization.

What are Triggers, Searches, & Actions?

Triggers, Searches and Actions are the building blocks that power your integrations. Triggers watch for events in your apps, then kick off a sequence of Searches and Actions. Searches look up existing data, and Actions create new items. These combos—called "Zaps"—complete your tasks automatically.

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Tip Multi-Step Zaps

Try using one Trigger to send multiple Searches and Actions into motion. Multi-Step Zaps help your apps work in harmony.

Make a Multi-Step Zap

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What's a Zap?

A Zap is a connection between two apps made of a trigger and an action. Whenever the trigger event happens, Zapier will automatically make the action event happen for you!

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