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Zendesk + Gmail Integrations

How to connect Zendesk + Gmail

Zapier lets you send info between Zendesk and Gmail automatically—no code required. With 6,000+ supported apps, the possibilities are endless.

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  • Create Gmail drafts for new Zendesk users

    Premium
    Details
    • Zendesk logo
    • Gmail logo
    Zendesk + Gmail
  • Send emails in Gmail for new tickets in Zendesk

    Premium
    Details
    • Zendesk logo
    • Gmail logo
    Zendesk + Gmail
  • Create new Zendesk tickets from matching Gmail emails

    Premium
    Details
    • Gmail logo
    • Zendesk logo
    Gmail + Zendesk
  • Create new Zendesk tickets from new labeled Gmail emails

    Premium
    Details
    • Gmail logo
    • Zendesk logo
    Gmail + Zendesk

Create Gmail drafts for new Zendesk users

Premium
Details
  • Zendesk logo
  • Gmail logo
Zendesk + Gmail

Send emails in Gmail for new tickets in Zendesk

Premium
Details
  • Zendesk logo
  • Gmail logo
Zendesk + Gmail

Create new Zendesk tickets from matching Gmail emails

Premium
Details
  • Gmail logo
  • Zendesk logo
Gmail + Zendesk

Create new Zendesk tickets from new labeled Gmail emails

Premium
Details
  • Gmail logo
  • Zendesk logo
Gmail + Zendesk

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Supported triggers and actions

What does this mean?
  • Zendesk triggers, actions, and search

    New Group

    Triggers when a new group is created.

    Trigger
    Scheduled
    Try It
  • Zendesk triggers, actions, and search

    Recent Ticket

    Triggers when a new ticket is added (Zendesk may take an hour to make tickets available via their API with this trigger).

    Trigger
    Scheduled
    Try It
    • ViewRequired

    Trigger
    Scheduled
    Try It
    • TicketRequired

    Trigger
    Scheduled
    Try It
    • NameRequired

    • Details

    • Notes

    • Tags

    • Domain Names

    • External Id

    • Shared Tickets

    • Shared Comments

    Action
    Write

How Zendesk + Gmail Integrations Work

  1. Step 1: Authenticate Zendesk and Gmail.
    30 seconds
  2. Step 2: Pick one of the apps as a trigger, which will kick off your automation.
    15 seconds
  3. Step 3: Choose a resulting action from the other app.
    15 seconds
  4. Step 4: Select the data you want to send from one app to the other.
    2 minutes
  5. That’s it! More time to work on other things.

Gmail Tutorials

zendesk logo
zendesk logo

About Zendesk

Zendesk is a web-based help desk support tool that makes it simple to provide great customer support.
Learn moreHelp

Related categories

  • Customer Support

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About Gmail

One of the most popular email services, Gmail keeps track of all your emails with threaded conversations, tags, and Google-powered search to find any message you need.

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