Enterprise security
The secure way to scale AI
Don’t compromise. Zapier is the only AI orchestration platform that combines the oversight IT demands with the speed your business teams need.
SOC 2 (Type II) & SOC 3
Annually audited
GDPR & CCPA
Full compliance
99.9% Uptime
SLA guaranteed
Enterprise SSO
SAML 2.0 + SCIM
Observability
Logs, analytics, and alerts
Zapier is trusted by companies where security comes first
- Identity and Access Management
- Financial Services
- Biotech SaaS
- Audit Management Software
- Cloud Storage
- Industrial Technology
Full visibility
Security built into every workflow
Your teams are connecting AI tools to your business systems. Each one works great alone. The question is whether they work together — safely, visibly, without collisions.
Enterprise-grade security
Maintain SOC 2 Type II, SOC 3, GDPR, and CCPA compliance
- Every execution logged, every connection tracked
- Query: "All workflows touching HubSpot in 7 days"
- User attribution — who, when, from where
- Immutable — cannot be retroactively modified
Centralized access management
Secure your organization with SSO, SCIM, and domain capture
Granular permissions
Prevent shadow IT by controlling access by team, app, action, and data
Secure deployment options
Connect securely to internal data sources with VPC Peering
Complete audit trail
Track every workflow, change, and data flow for complete visibility.
A foundation built on
data security
AI Security
Zapier ensures AI-driven automation is secure, transparent, and compliant, giving users full control over data and app interactions.
Features
- Enterprise plan governance
- Turn off AI apps entirely or limit to the ones you want to use
- Model training opt-out
- Automatic opt-out for Enterprise customers, and easy opt-out for all other customers
Reliability
With automated high availability, fault tolerance, and built-in redundancy, Zapier keeps mission-critical workflows running smoothly.
Features
- Outage detection
- Keep your data safe when partners experience downtime
- Intelligent throttling
- Never lose data, even during peak traffic
- API change management
- Zero workflow disruptions when partner APIs evolve
- Data checkpoints
- Complete confidence your workflows will always finish
- Horizontal scalability
- Handle fluctuating workflow volume without performance degradation
Data security and privacy
Zapier protects sensitive data with enterprise-grade encryption, strict access controls, and compliance with GDPR, SOC 2 (Type II), and CCPA.
Features
- AWS cloud security
- Enterprise-grade infrastructure trusted by industry leaders
- Bug bounty program
- Continuous security improvement through ethical hacker insights
- Annual third-party penetration tests
- Independent verification of our robust defenses
- Security logging and monitoring
- Real-time threat detection for immediate response
- Custom data retention for Zaps
- Control exactly how long your sensitive data remains
- Encryption in transit to all Zapier products
- Your data is protected en route
- Encryption at rest (AES-256) to ensure safe data storage
- Enterprise-grade security for your stored information
Governance and observability
Zapier provides real-time audit logs and granular permissions for complete security oversight and control.
Features
- SSO (SAML)
- Seamless secure access with your existing identity provider
- IP allowlist
- Restrict access to trusted networks only
- Domain capture
- Complete visibility and control of your organization's Zapier usage
- 2FA
- Add an essential second layer of protection to prevent unauthorized access
- Analytics and Zap runs API
- Data-driven insights to optimize your automation security
- Application controls
- Granular permissions to enforce your security policies
- SCIM
- Automate user provisioning for efficient access management
- Audit logs
- Complete visibility into user actions for compliance and security tracking
- Shared app connections
- Centralized credential management for enhanced security
Governance controls
Security is just one layer
Built-in governance is how you scale AI safely across your organization—giving IT control over what runs, enabling teams to build within clear boundaries, and providing full insight into what happened.
- App access controls — allowlist and blocklist
- Action restrictions — endpoint-level control
- Managed connections — company-owned credentials
- Domain restrictions — block personal accounts
- AI model policies — BYOM (Bring Your Own Model) configuration
- Workspace management — federated governance
FAQs
What security measures does Zapier implement to protect user data?
Zapier uses the latest encryption methods to protect your data. Zapier web application communications are secured using TLS 1.2 and above, and data is encrypted at rest using AES-256. Please refer to our Trust Center for more details.
Is Zapier compliant with SOC 2 and SOC 3 standards?
Yes, Zapier has obtained SOC 2 Type II and SOC 3 certifications, demonstrating adherence to stringent security and compliance standards.
How does Zapier handle data privacy in AI functionalities?
Zapier ensures AI-powered automation is built with privacy at the forefront, and AI-driven features are designed to comply with GDPR, CCPA, and other privacy regulations. Enterprise customers are automatically opted out of data training, and customers on other plans can opt out by filling out this form.
Does Zapier use customer data to train AI models?
Enterprise customers are automatically opted out of data training, and customers on other plans can opt out of data training by filling out this form.
What cloud service provider does Zapier utilize?
Zapier is hosted on Amazon Web Services (AWS) in the United States and leverages AWS security best practices for data protection and redundancy.
Does Zapier offer two-factor authentication (2FA)?
Yes, Zapier offers two-factor authentication (2FA) to help prevent unauthorized access to accounts.
How can I review Zapier's security practices?
You can review Zapier's security documents, compliance certifications, and policies in the Zapier Trust Center.
What is Zapier's approach to vulnerability management?
Zapier follows a proactive security model with regular threat assessments, penetration testing, and a Bug Bounty Program to identify and remediate vulnerabilities.
Where can I find Zapier’s SOC 2 and SOC 3 report?
Zapier's SOC 2 and SOC 3 report is publicly available for review at the Zapier Trust Center.
How does Zapier monitor and log user activities?
Zapier provides audit logs that track user and automation activities, ensuring transparency and compliance for enterprise security teams.
Ready to explore Zapier’s security in detail?
Talk to our team about your security requirements. We'll share documentation, answer technical questions, and walk you through our governance capabilities.