I'm not here to make a semantic argument, really. But there's a difference between being productive and being efficient, and efficiency wins every time.

Productivity measures how much you do or produce within a given timeframe. Efficiency, on the other hand, is about being productive with less effort....

Recently, Basecamp posted five new job openings. For those five openings, they received more than 4,000 applications. Notably, more than 1,400 people applied for their Head of Marketing role, and more than 2,000 applied for two open Customer Support Representative positions.

I followed Basecamp's hiring process with interest via...

I've read so many articles listing the reasons why you shouldn't use your inbox as a to-do list. So when I pitched the topic for this post to my editor at Zapier—who inspired the idea with her post Why Google Sheets Should Be Your To-Do List—I expected her...

Learning to fly a plane is all in your head. Okay, there's a little more to it than that—but a large part of the training given to new pilots isn't about the physical skills required to fly a plane. Instead, it's about the psychological aspects of operating within a dynamic,...

If you're shopping for a new vacuum, it's easy to compare features to find one that meets your dust-busting needs. But what if you want a cleaning service to come to your house and do the job for you? You reach out to six providers, and they all tell you...

Modern journalism is digging through piles of information and finding the one or two interesting tidbits you can turn into a story. Good ideas live in all sorts of different places: some you find using Twitter, Google News Alerts, or your RSS reader. Some you find out about from your...

When's the last time you "surfed the web" or "went online"? I haven't really heard those phrases used unironically since the early 2000s, which makes sense. The internet isn't a place we visit anymore—it's where we all live.

I couldn't help but think about this when I read a beautiful...

We're all drowning in email. And if you're spending 15 minutes on every reply, no productivity system is ever going to save you. Not inbox zero, not batching, not turning off notifications—nothing. Your only hope is retirement.

My rule: I never spend more than five minutes writing a work email....

You track mentions of your brand on social media and respond within a few minutes each time. Whether someone poses a question, files a complaint, or shouts out a feature they like so much that they tell you about it right there on Twitter, you're always sure to connect with...

Google knows everything. Want the weather forecast? Ask Google. Need directions to a restaurant? Search Google. Have a weird rash or wonder why your dog won't stop eating grass? Google it. At your own risk.

In a fraction of a second, Google gives you links to hundreds of millions of...