Google would really, really like you to start using Google Meet. They added giant Meet buttons in Gmail, and now they're making Meet the default video conferencing app in Google Calendar.

Does this mean you can't use Zoom in Google Calendar anymore? No—and you can even make it...

For a recent virtual retreat, we hired Teambuilding.com—who are also Zapier customers—to run a trivia session. To get everyone on the same page, they sent us all instructions using Typeform, which I thought was kind of brilliant. You could read a page, hit enter, then read the next...

Anyone who's started a YouTube channel has probably daydreamed about one of their videos going viral. I know I did. It's a natural desire and one of the core values that YouTube is built around—looking for the one hit that would get us hundreds of thousands of views.

Well, I've...

We all, on some level, know that our friends and family didn't memorize our birthdays and anniversaries—they use a calendar to keep track of those dates. And there's nothing impersonal about that. But if a friend set up a bot that texted you on your birthday, and you found about...

I built a brick-and-mortar business from the ground up. And when I realized I couldn't do everything myself, I took a deep breath and decided to hire other people to help. It was a great decision—but I did it all wrong.

In training the new hires for my nail bar,...

Sometimes a spreadsheet isn't enough. Sure, they're quick to create, but they have limits—and those limits have consequences.

In the UK, for example, over 15,000 people infected with COVID-19 were left out of infection counts and contact tracing efforts because the spreadsheet used to track infections ran out of space....

There are two kinds of writers: those who like em dashes and impostors.

And yet, for some reason, there's no em dash key on a keyboard. We live in a world where the underscore is represented, but the em dash is not. It's upsetting, to be honest.

Everyone has an...

If you're a marketer, your prospect and customer list is one of your prized possessions. It's a tool for staying in touch. It's a way to nurture contacts into buyers. It's a great start for building audience personas.

Your list is everything.

With Facebook Custom Audiences, you...

It's easy, in a team chat app, for key points to get lost in the ongoing flow of conversation. That's why every channel in Microsoft Teams has a Wiki page, where you can store things like meeting notes or outline the current state of a project. You can also add...

Two years ago, I didn't know what Zoom was. Now, it's where we all spend a good chunk of our time.

Microsoft, which owns Skype, noticed. They wanted in on the enterprise video conferencing market—and adding a bunch of video conferencing features to Microsoft Teams is their attempt to get...