AI makes everyone a builder. Governance makes it safe.
Every team is building with AI. The question is whether they're building together — safely, visibly, without stepping on each other. Zapier is the orchestration layer that makes that possible.
Control what runs, empower teams to build, and stay on top of everything in real-time.
Control
Define exactly what runs
Most platforms give you a binary choice: allow an app or block it. Zapier goes deeper — endpoint-level restrictions, corporate-only authentication, and the option to route AI through your own infrastructure. The more precisely you control, the more confidently you can say "yes" to builders.
Features
Define exactly which actions are allowed in each app so teams can move fast without compromising sensitive systems.
Run AI through your own infrastructure, including Amazon Bedrock, so you can adopt AI automation while keeping your existing security, compliance, and access controls in place.
Use company-owned app connections managed by IT to ensure consistent access and keep automations running as teams change.
Block personal accounts from connecting to business systems to prevent data from leaving your environment.
Allow or block apps across your workspace so teams only use tools that meet your security standards.
Delegation
Give teams their own space
Workspaces let you delegate authority without losing oversight. Each team gets their own environment with inherited guardrails. They build freely and you see everything. No more choosing between access and accountability.
Features
Create dedicated environments for each team with the right apps, connections, and controls, so they can build independently while staying within IT-defined guardrails and security standards.
Start from approved templates, so every build begins with the right structure, tools, and safeguards.
Control who can view, build, or manage workflows by assigning role-based permissions.
Automate user provisioning through your identity provider so access stays current as teams change.
Visibility
Gain full insight into every workflow
Every AI action is logged, every workflow is documented, and every output is checked, so you always know what's happening.
Features
Access audit data programmatically through an API so you can query, analyze, and report on automation activity at scale.
Add built-in safety checks that block sensitive data and detect risky inputs before AI outputs reach your systems.
Send real-time workflow data to tools like Datadog or Splunk for centralized monitoring.
Automatically generate documentation for every workflow, so teams can easily understand and audit processes.
Your teams aren't using one AI. They're using five. Each connecting to your tools under different rules, or none at all. Zapier MCP is the single governance layer across all of them. IT sets the rules once. Every agent follows them.
Claude
Cursor
ChatGPT
Gemini
Any AI agent
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Salesforce
Slack
HubSpot
Snowflake
Microsoft Teams
Jira
Gmail
ServiceNow
+9,000 more apps
Auth is managed
No hardcoded API keys. No broken OAuth flows. Zapier handles token refresh and secure credential storage.
Actions are auditable
Every action any AI agent takes through Zapier shows up in the admin's audit log. Shadow IT becomes visible IT.
IT keeps control
Admins decide which apps and actions are available via MCP. Enable or disable MCP per workspace. Same control everywhere.
Reliability is built in
Retries, error recovery, reliability. All backed by Zapier's 13-year-old production infrastructure. Not by whatever the LLM decided to write last Tuesday.
Built for everyone, from the Fortune 500 to first-time founders
Teams use Zapier in boardrooms, spare rooms, and anywhere that AI has ROI.
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Zapier has become a critical part of Superhuman's operating backbone … When we can design workflows, we can respond to stakeholder needs without relying on engineering resources.
— Nina Mirabella, Senior Director, Marketing Operations at Superhuman
