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Gmail + Zendesk

Send emails in Gmail for new tickets in Zendesk

Stay on top of customer issues effortlessly with this automated workflow. Each time a new ticket is opened in Zendesk, an email is promptly sent via Gmail. This efficient, real-time alert system ensures you can swiftly address customer problems, enhancing service and satisfaction levels.

Stay on top of customer issues effortlessly with this automated workflow. Each time a new ticket is opened in Zendesk, an email is promptly sent via Gmail. This efficient, real-time alert system ensures you can swiftly address customer problems, enhancing service and satisfaction levels.

  1. When this happens...
    ZendeskZendesk
    New Ticket in View

    Triggers when a new ticket is added to a view.

    TriggerPolling
  2. automatically do this!
    GmailGmail
    Send Email

    Triggers when a new email appears in the specified mailbox.

    ActionWrite
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Supported triggers and actions

    • Organization

    Trigger
    Polling
    Try It
    • Organization

    Trigger
    Polling
    Try It
    • ViewRequired

    Trigger
    Polling
    Try It
    • Tags

    Trigger
    Instant
    Try It
    • Ticket (Required for non-admins)

    Trigger
    Polling
    Try It
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About Gmail

One of the most popular email services, Gmail keeps track of all your emails with threaded conversations, tags, and Google-powered search to find any message you need.

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zendesk logo

About Zendesk

Zendesk is a web-based help desk support tool that makes it simple to provide great customer support.

Related categories