Gmail + Zendesk Integrations
In a matter of minutes and without a single line of code, Zapier allows you to connect Gmail and Zendesk, with as many as 117 possible integrations. Are you ready to find your productivity superpowers?
Convert new Gmail messages to Zendesk tickets [Business Gmail Accounts Only]
If your customers occasionally send support requests to your Gmail instead of your Zendesk support address, use this Gmail Zendesk integration to create a Zendesk ticket from new Gmail messages.
How It Works
- A new Gmail message is received
- Zapier creates a new Zendesk ticket from the contents of the email
What You Need
- Gmail account
- Zendesk account
Note: This integration will only work if you have a Business Gmail account - these have custom domains. Free consumer Gmail accounts cannot be used with this integration. Read Help docs here.
Send Gmail emails for new Zendesk tickets
Get notified of new Zendesk tickets so you can take immediate action. With the help of this Zapier integration, each new Zendesk ticket can be sent to internal team members via a Gmail message. Have complete control over the email experience for new tickets by combining Gmail and Zendesk
How this Zendesk-Gmail integration works
- A new ticket is created in Zendesk
- Zapier sends an email via Gmail
It's easy to connect Gmail + Zendesk and requires absolutely zero coding experience—the only limit is your own imagination.
Triggers when you receive a new email that matches a search string you provide.
Create (but do not send) a new email message.
Triggers when you receive a new email and label it within two days.
Create and send a new email message.
Triggers when you receive a new attachment (triggers once per attachment).
Attach a file to an existing ticket.
Triggers when you receive a new email and star it within two days.
Create a new user.
Triggers when a new thread starts.
Create a new ticket.
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