Turn new assigned conversations in Help Scout into Asana tasks
Help Scout + Asana
Help Scout
Help Scout
Customer Support
Categories
Help Scout is the ideal small business help desk. You can deliver great email support and get setup in minutes, without any of the typical help desk complexities.
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Help Scout Integrations
Do more with Help Scout
Zapier allows you to instantly connect Help Scout with 3,000+ apps to automate your work and find productivity super powers.
Choose an app to connect with Help Scout
Google Sheets
Google +1
Google, Spreadsheets
Slack
Team Chat
ScheduleOnce
Scheduling & Booking
Asana
Project Management
Trello
Project Management
ActiveCampaign
Marketing Automation
Airtable
Databases
Keap Max Classic
Marketing Automation +1
Marketing Automation, Premium
Gmail
Email +1
Email, GoogleHubSpot
Marketing AutomationFacebook Messenger
Facebook +1
Facebook, Social Media MarketingStripe
Payment ProcessingMailchimp
Email NewslettersIntercom
Customer SupportPipedrive
CRM (Customer Relationship Management)Google Calendar
Calendar +1
Calendar, GoogleFacebook Lead Ads
Ads & Conversion +2
Ads & Conversion, Facebook, PremiumClickUp
Project ManagementGoogle Forms
Forms & Surveys +1
Forms & Surveys, GoogleWufoo
Forms & SurveysTwilio
Phone & SMSFacebook Pages
Facebook +1
Facebook, Social Media AccountsClose
CRM (Customer Relationship Management)Podio
Project ManagementShopify
eCommerce +1
eCommerce, PremiumJotForm
Forms & SurveysGitHub
Developer ToolsJira Software Server
Project ManagementCopper
CRM (Customer Relationship Management)Jira Software Cloud
Project ManagementLiveChat
Customer SupportBasecamp 3
Project ManagementMySQL
Databases +1
Databases, PremiumProductboard
Product ManagementZendesk
Customer Support +1
Customer Support, PremiumPaperform
Forms & SurveysAcuity Scheduling
Scheduling & BookingSurveyMonkey
Forms & SurveysFormstack
Forms & SurveysSierra Interactive
CRM (Customer Relationship Management)Calendly
Scheduling & BookingDrip
Drip EmailsOntraport
Marketing AutomationWebflow
Website BuildersKlaviyo
Marketing AutomationPivotal Tracker
Project ManagementCognito Forms
Forms & SurveysGoogle Drive
File Management & Storage +1
File Management & Storage, GoogleSalesforce
CRM (Customer Relationship Management)Â +1
CRM (Customer Relationship Management), PremiumTypeform
Forms & SurveysWishpond
Website BuildersRingCentral
Phone & SMSConvertKit
Drip EmailsPushover
Notificationsmonday.com
Project ManagementZengine
App BuilderKajabi
eCommerceSmartsheet
SpreadsheetsSquarespace
Forms & SurveysTodoist
Task ManagementWrike
Project ManagementCoda
DocumentsDrift
Customer SupportKintone
App BuilderWooCommerce
eCommerce +1
eCommerce, WordPressTeamwork
Project ManagementPagerDuty
Server MonitoringGeckoboard
DashboardsZoho CRM
CRM (Customer Relationship Management)Â +2
CRM (Customer Relationship Management), Premium, ZohoFormstack Documents
DocumentsCyfe
DashboardsHighrise
CRM (Customer Relationship Management)Xero
Accounting +1
Accounting, PremiumYouCanBook.Me
Scheduling & BookingThriveCart
Beta +1
Beta, eCommerceBasecamp 2
Project ManagementDropbox
File Management & StorageStreak
CRM (Customer Relationship Management)Autopilot Journeys
Marketing AutomationBigCommerce
eCommerce +1
eCommerce, PremiumDiscord
Team ChatClickFunnels
Marketing AutomationMicrosoft Teams
Microsoft +1
Microsoft, Team ChatQuickBooks Online
Accounting +1
Accounting, PremiumVideoAsk
Forms & SurveysMagento
eCommerce +1
eCommerce, PremiumGoogle Docs
Documents +1
Documents, GoogleMicrosoft Excel
Microsoft +1
Microsoft, SpreadsheetsToggl
Time Tracking SoftwareManyChat
Social Media MarketingGoogle Contacts
Contact Management +1
Contact Management, GoogleClickSend SMS
Phone & SMSFreshBooks Classic
AccountingSamCart
eCommerceOnePageCRM
CRM (Customer Relationship Management)Harvest
Time Tracking SoftwareAgile CRM
CRM (Customer Relationship Management)ChatBot
Customer SupportDovetail
Project ManagementGravity Forms
Forms & Surveys +1
Forms & Surveys, WordPressShipStation
eCommerceGoogle Hangouts Chat
Google +1
Google, Team ChatDelighted
Forms & SurveysProposify
Proposal & Invoice ManagementSpiro
CRM (Customer Relationship Management)PostgreSQL
Databases +1
Databases, PremiumBonjoro
Customer AppreciationMandrill
Transactional EmailEvernote
NotesRedmine
Project ManagementShippo
eCommerceOlark
Customer SupportStella Connect
Beta +1
Beta, Forms & SurveysUnbounce
Forms & SurveysNinja Forms
Forms & Surveys +1
Forms & Surveys, WordPressCampaign Monitor
Email NewslettersSugarCRM 6.2-5
CRM (Customer Relationship Management)Â +1
CRM (Customer Relationship Management), PremiumActive Collab
Project ManagementGatherUp
Forms & SurveysPaymo
Project ManagementPayPal
Payment Processing +1
Payment Processing, PremiumMailparser
EmailConnect Help Scout to 3,000+ Apps
Connect Help Scout to...
Create Help Scout conversations from new Google Sheets rows
Google Sheets + Help Scout
Share new Help Scout assigned conversations in Slack
Help Scout + Slack
Get Slack notifications for new Help Scout conversations
Help Scout + Slack
Turn Help Scout conversations into Trello cards
Help Scout + Trello
Turn new assigned conversations in Help Scout into Trello Cards
Help Scout + Trello
Help Scout and Zapier allow you to foster a personalized customer experience while saving your team time. Create more personalized interactions with your customers by automatically creating new conversations from submitted emails and forms. Then help your team respond faster by sending a message whenever you assign a conversation to a team member.
Here are some creative ways to use Help Scout with Zapier:
- Customer emails can include a lot of information. Make sure your team has all the details in one place by creating a new conversation from inbound emails via Email Parser by Zapier.
- A key part of customer service is speed. Share new Help Scout conversations in Slack so your customer service team can get the issues resolved faster.
- Don't waste time with data entry. Create new conversations from customers when you receive new entries in Typeform, Wufoo, or other web forms.
The following Help Scout Triggers, Searches, Filters, and Actions are supported by Zapier:
Triggers
Actions
- Create Conversation
Creates conversation including tags and custom fields (only with Help Scout's Plus plan). Select mailbox to see custom fields.
- Create Customer
Creates a customer, optionally with all available customer entries (emails, phones, chat handles, social profiles and address).
- Send Reply
Replies to a conversation. Please note that this will send actual email to the customer unless
draftflag is used. - Add Note
Adds a note to existing conversation.
- Update Customer Properties
Updates a customer's properties.
Searches
- Find Conversation
Find existing conversation using the supplied values. In case there are more conversations matching the criteria, the most recently updated one is selected.
- Find Customer
Finds customer by email.
- Get Day Report
Get a user's support metrics for the current day.
- Find Mailbox
Find mailbox by name.
- Find User
Finds user by email.
- Get Custom Report
Get a user's support metrics over a given time range.
- Get Week Report
Get a user's support metrics for the current week.
- Find or Create Conversation
Find or Create Conversation
- Find or Create Customer
Find or Create Customer
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