

Turn new assigned conversations in Help Scout into Asana tasks
Help Scout + Asana
Zapier allows you to instantly connect Help Scout with 3,000+ apps to automate your work and find productivity super powers.
Help Scout + Asana
Google Sheets + Help Scout
Help Scout + Slack
Help Scout + Slack
Help Scout + Trello
Help Scout + Trello
Help Scout and Zapier allow you to foster a personalized customer experience while saving your team time. Create more personalized interactions with your customers by automatically creating new conversations from submitted emails and forms. Then help your team respond faster by sending a message whenever you assign a conversation to a team member.
Here are some creative ways to use Help Scout with Zapier:
The following Help Scout Triggers, Searches, Filters, and Actions are supported by Zapier:
Creates conversation including tags and custom fields (only with Help Scout's Plus plan). Select mailbox to see custom fields.
Creates a customer, optionally with all available customer entries (emails, phones, chat handles, social profiles and address).
Replies to a conversation. Please note that this will send actual email to the customer unless draft
flag is used.
Adds a note to existing conversation.
Find existing conversation using the supplied values. In case there are more conversations matching the criteria, the most recently updated one is selected.
Finds customer by email.
Get a user's support metrics for the current day.
Find mailbox by name.
Finds user by email.
Get a user's support metrics over a given time range.
Get a user's support metrics for the current week.
Find or Create Conversation
Find or Create Customer
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