Help Scout

Help Scout + Filter Integrations

In a matter of minutes and without a single line of code, Zapier allows you to connect apps like Help Scout and Filter by Zapier to start doing your busy work for you.

It's easy to connect Help Scout + Filter by Zapier and requires absolutely zero coding experience—the only limit is your own imagination.

When this happens...
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New Customer

Triggers when a new customer is added.

Create Conversation to Customer

Creates a new conversation to a customer from a Help Scout user.

New Assigned Conversation

Triggers when a conversation is assigned to a specified user. By default, only conversation with active status are considered but you can change the status using of of the fields.

Create Conversation From Customer

Create a new conversation from a customer.

New Conversation

Triggers when a new conversation is created.

Create Customer

Creates a customer, optionally with all available customer entries (emails, phones, chat handles, social profiles and address).

Add Note

Adds a note to existing conversation.

Send Reply

Replies to a conversation. Please note that this will send actual email to the customer unless draft flag is used.

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Help Scout is the ideal small business help desk. You can deliver great email support and get setup in minutes, without any of the typical help desk complexities.

About Filter by Zapier

Built-In

Only allow a Zap to proceed when a certain condition is met. For example, if you're sending a text message when you receive a new email, you could use a Filter that only sends a text message when the email received is from a certain address.

See Filter Integrations