Freshdesk Integrations

Name: Zapier
Availability: InStock

Put Freshdesk to work with AI and enterprise-grade automation

Automate smarter with Freshdesk and scale with confidence. Zapier is built for enterprise-grade security, compliance, and performance.

Start free with email

Continue with Google

Start free with email

Continue with Google

No-code AI automation
Full audit trails and controls
SOC 2 and GDPR compliant
Easy visual workflow builder
8,000+ apps, 450+ AI tools
Free tier available

Or pick an app to pair with

Slack

Team Chat

Jotform

Forms & Surveys

Google Forms

Forms & Surveys, Google

Google Sheets

Google, Spreadsheets

monday.com

Project Management

PDF.co

Documents

Typeform

Forms & Surveys

Gmail

Email, Google

ClickUp

Project Management

Slack

Team Chat

Jotform

Forms & Surveys

Google Forms

Forms & Surveys, Google

Google Sheets

Google, Spreadsheets

monday.com

Project Management

PDF.co

Documents

Slack

Team Chat

Jotform

Forms & Surveys

Google Forms

Forms & Surveys, Google

Google Sheets

Google, Spreadsheets

monday.com

Project Management

PDF.co

Documents

Typeform

Forms & Surveys

Gmail

Email, Google

ClickUp

Project Management

Top companies trust Zapier to automate work and free up time

Join millions worldwide who automate their work using Zapier

Launch your first automated workflow

Create Freshdesk tickets for new Jotform submissions
Details
Try it
Jotform + Freshdesk
Get Slack notifications for new Freshdesk tickets
Details
Try it
Freshdesk + Slack
Add new Freshdesk users as subscribers to Mailchimp
Details
Try it
Freshdesk + Mailchimp
Add rows to Google Sheets from new Freshdesk tickets
Details
Try it
Freshdesk + Google Sheets
Create Trello cards from new Freshdesk tickets
Details
Try it
Freshdesk + Trello
Create Freshdesk tickets for new Typeform entries
Details
Try it
Typeform + Freshdesk

Create Freshdesk tickets for new Jotform submissions

Details

Try it

Jotform + Freshdesk

Get Slack notifications for new Freshdesk tickets

Details

Try it

Freshdesk + Slack

Add new Freshdesk users as subscribers to Mailchimp

Details

Try it

Freshdesk + Mailchimp

Add rows to Google Sheets from new Freshdesk tickets

Details

Try it

Freshdesk + Google Sheets

Create Trello cards from new Freshdesk tickets

Details

Try it

Freshdesk + Trello

Create Freshdesk tickets for new Typeform entries

Details

Try it

Typeform + Freshdesk

Create Freshdesk tickets from new Google My Business reviews

Details

Try it

Google Business Profile + Freshdesk

Generate Freshdesk tickets for new responses in Google Forms spreadsheets

Details

Try it

Google Forms + Freshdesk

Create Asana task for updated Freshdesk tickets

Details

Try it

Freshdesk + Asana

Create Freshdesk tickets from new Slack pushed messages

Details

Try it

Slack + Freshdesk

Create tasks in Asana for new Freshdesk tickets

Details

Try it

Freshdesk + Asana

Get SMS messages for new Freshdesk tickets

Details

Try it

Freshdesk + SMS by Zapier

Create Freshdesk tickets from new Google My Business reviews
Details
Try it
Google Business Profile + Freshdesk
Generate Freshdesk tickets for new responses in Google Forms spreadsheets
Details
Try it
Google Forms + Freshdesk
Create Asana task for updated Freshdesk tickets
Details
Try it
Freshdesk + Asana
Create Freshdesk tickets from new Slack pushed messages
Details
Try it
Slack + Freshdesk
Create tasks in Asana for new Freshdesk tickets
Details
Try it
Freshdesk + Asana
Get SMS messages for new Freshdesk tickets
Details
Try it
Freshdesk + SMS by Zapier

Freshdesk integration details

Customer support can't fall through the cracks. Together, Zapier and Freshdesk can keep you and your team on top of customers' concerns. Automatically generate Freshdesk tickets when customers fill out forms online, and be sure your team is acting on Freshdesk tickets by creating notifications and organizing tasks.

Connect Freshdesk to 8,000+ apps

Supported triggers and actions

Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.

New Ticket
Triggers when there is a new ticket is created in Freshdesk.
Trigger
Instant
Try It
New Ticket Note
Triggers when a Note is added to a Ticket.
Trigger
Instant
Try It
Update Contact
Triggers when a user is updated.
Trigger
Instant
Try It
- Name
  Required
- Description
- Notes
- Domains
Action
Write
- Name
  Required
- Description
Action
Write

- Subject
  Required
- Email
  Required
- Name
- Type
- Description
  Required
- Priority
- CC Emails
- Responder ID
- Status
- Source
- Group ID
- Product ID
- Tags
- Internal Agent ID
- Due by
- First Response due by
Action
Write
- Ticket ID
- Name of the requester
- Requester ID
- Email address of the requester
- Facebook ID
- Phone
- Twitter ID
- External ID
- Subject
- Type
- Status
- Priority
- Description
- Responder ID
- Due by
- First response due by
- Group ID
- Parent ID
- Product ID
- Source
- Tags
- Company ID
- Internal Agent ID
- Internal Group ID
- Lookup Parameter
Action
Write

- Email
  Required
Action
Search

New Contact
Triggers when a new customer is created.
Trigger
Instant
Try It
Update Ticket
Triggers when a Ticket is updated.
Trigger
Instant
Try It
- Ticket No
  Required
- Notes
  Required
- Private
  Required
Action
Write
- Forum Category
  Required
- Name
  Required
- Type
  Required
- Visibility
  Required
- Description
Action
Write
- Forum Category
  Required
- Forum
  Required
- Title
  Required
- Topic Description
  Required
- Sticky
- Locked
Action
Write
- Name
  Required
- Email
  Required
- Address
- Description
- Phone
- Job Title
- Tags
Action
Write
- Stop on error
  Required
- HTTP Method
  Required
- URL
  Required
- Query string parameters
- Additional request headers
- Body
Action
Write
- Ticket Id
  Required
Action
Search

Freshdesk Help & Support

Common questions

Connect Your App Accounts to Zapier

Manage Your App Connections

Use the Power of AI to Generate Zaps (Beta)

What Should I Do in Zapier If I Change an App Account Password

About Freshdesk

Freshdesk is an online helpdesk software with multiple channel customer service to support customers across email, phone, chat, web, Twitter and more.

HelpHelp

Related categories

Customer Support

Similar apps

Zendesk

Customer Support

Help Scout

Customer Support

Mojo Helpdesk

Customer Support

Freshdesk Integrations

Put Freshdesk to work with AI and enterprise-grade automation

Top companies trust Zapier to automate work and free up time

Join millions worldwide who automate their work using Zapier

Launch your first automated workflow

Create Freshdesk tickets for new Jotform submissions

Get Slack notifications for new Freshdesk tickets

Add new Freshdesk users as subscribers to Mailchimp

Add rows to Google Sheets from new Freshdesk tickets

Create Trello cards from new Freshdesk tickets

Create Freshdesk tickets for new Typeform entries

Create Freshdesk tickets for new Jotform submissions

Get Slack notifications for new Freshdesk tickets

Add new Freshdesk users as subscribers to Mailchimp

Add rows to Google Sheets from new Freshdesk tickets

Create Trello cards from new Freshdesk tickets

Create Freshdesk tickets for new Typeform entries

Create Freshdesk tickets from new Google My Business reviews

Generate Freshdesk tickets for new responses in Google Forms spreadsheets

Create Asana task for updated Freshdesk tickets

Create Freshdesk tickets from new Slack pushed messages

Create tasks in Asana for new Freshdesk tickets

Get SMS messages for new Freshdesk tickets

Create Freshdesk tickets from new Google My Business reviews

Generate Freshdesk tickets for new responses in Google Forms spreadsheets

Create Asana task for updated Freshdesk tickets

Create Freshdesk tickets from new Slack pushed messages

Create tasks in Asana for new Freshdesk tickets

Get SMS messages for new Freshdesk tickets

Freshdesk integration details

Supported triggers and actions