Freshdesk Integrations

Do more with Freshdesk

Zapier allows you to instantly connect Freshdesk with 2,000+ apps to automate your work and find productivity super powers.

Connect to 2,000+ Apps

Choose an app to connect with Freshdesk

Integrate Google Sheets with Freshdesk

Google Sheets

Google +1Google, Spreadsheets

5 Zap templates

Integrate Microsoft Excel with Freshdesk

Microsoft Excel

Microsoft +1Microsoft, Spreadsheets
Integrate Slack with Freshdesk

Slack

Team Chat

6 Zap templates

Integrate Trello with Freshdesk

Trello

Project Management

2 Zap templates

Integrate Asana with Freshdesk

Asana

Project Management

2 Zap templates

Integrate Gmail with Freshdesk

Gmail

Email +1Email, Google

3 Zap templates

Integrate JotForm with Freshdesk

JotForm

Forms & Surveys

1 Zap template

Integrate Facebook Lead Ads with Freshdesk

Facebook Lead Ads

Ads & Conversion +2Ads & Conversion, Facebook, Premium

1 Zap template

Integrate Google Forms with Freshdesk

Google Forms

Forms & Surveys +1Forms & Surveys, Google

1 Zap template

Integrate Azure DevOps with Freshdesk

Azure DevOps

Developer Tools +1Developer Tools, Microsoft

1 Zap template

Integrate Gravity Forms with Freshdesk

Gravity Forms

Forms & Surveys +1Forms & Surveys, WordPress

2 Zap templates

Integrate Airtable with Freshdesk

Airtable

Databases
Integrate Mailchimp with Freshdesk

Mailchimp

Email Newsletters

2 Zap templates

Integrate ActiveCampaign with Freshdesk

ActiveCampaign

Marketing Automation
Integrate Wufoo with Freshdesk

Wufoo

Forms & Surveys

1 Zap template

Integrate Intercom with Freshdesk

Intercom

Customer Support

1 Zap template

Integrate Pipedrive with Freshdesk

Pipedrive

CRM (Customer Relationship Management)

1 Zap template

Integrate Typeform with Freshdesk

Typeform

Forms & Surveys

1 Zap template

Integrate Jira Software Server with Freshdesk

Jira Software Server

Project Management
Integrate Twilio with Freshdesk

Twilio

Phone & SMS

1 Zap template

Integrate Google Calendar with Freshdesk

Google Calendar

Calendar +1Calendar, Google
Integrate GitHub with Freshdesk

GitHub

Developer Tools

2 Zap templates

Integrate Podio with Freshdesk

Podio

Project Management

1 Zap template

Integrate Cognito Forms with Freshdesk

Cognito Forms

Forms & Surveys
Integrate MySQL with Freshdesk

MySQL

Databases +1Databases, Premium
Integrate HubSpot with Freshdesk

HubSpot

Marketing Automation
Integrate Wrike with Freshdesk

Wrike

Project Management
Integrate Infusionsoft by Keap with Freshdesk

Infusionsoft by Keap

Marketing Automation +1Marketing Automation, Premium
Integrate Basecamp 3 with Freshdesk

Basecamp 3

Project Management

1 Zap template

Integrate Redmine with Freshdesk

Redmine

Project Management

2 Zap templates

Integrate ClickUp with Freshdesk

ClickUp

Project Management
Integrate Freshsales with Freshdesk

Freshsales

CRM (Customer Relationship Management)
Integrate Microsoft Office 365 with Freshdesk

Microsoft Office 365

Email +1Email, Microsoft
Integrate Shopify with Freshdesk

Shopify

eCommerce +1eCommerce, Premium
Integrate SQL Server with Freshdesk

SQL Server

Databases +1Databases, Premium
Integrate Formstack with Freshdesk

Formstack

Forms & Surveys

1 Zap template

Integrate GitLab with Freshdesk

GitLab

Developer Tools
Integrate Process Street with Freshdesk

Process Street

Product Management
Integrate LiveChat with Freshdesk

LiveChat

Customer Support
Integrate Insightly with Freshdesk

Insightly

CRM (Customer Relationship Management)

1 Zap template

Integrate Todoist with Freshdesk

Todoist

Task Management

1 Zap template

Integrate Cyfe with Freshdesk

Cyfe

Dashboards

1 Zap template

Integrate Stripe with Freshdesk

Stripe

Payment Processing
Integrate Freshservice with Freshdesk

Freshservice

Server Monitoring

1 Zap template

Integrate Xero with Freshdesk

Xero

Accounting +1Accounting, Premium
Integrate RingCentral with Freshdesk

RingCentral

Phone & SMS
Integrate Zendesk with Freshdesk

Zendesk

Customer Support +1Customer Support, Premium
Integrate Basecamp 2 with Freshdesk

Basecamp 2

Project Management

1 Zap template

Integrate Acuity Scheduling with Freshdesk

Acuity Scheduling

Scheduling & Booking
Integrate Calendly with Freshdesk

Calendly

Scheduling & Booking
Integrate Smartsheet with Freshdesk

Smartsheet

Spreadsheets
Integrate SurveyMonkey with Freshdesk

SurveyMonkey

Forms & Surveys

1 Zap template

Integrate Klipfolio with Freshdesk

Klipfolio

Dashboards

1 Zap template

Integrate Webflow with Freshdesk

Webflow

Website Builders
Integrate Google Drive with Freshdesk

Google Drive

File Management & Storage +1File Management & Storage, Google
Integrate Unbounce with Freshdesk

Unbounce

Forms & Surveys
Integrate Agile CRM with Freshdesk

Agile CRM

CRM (Customer Relationship Management)
Integrate PagerDuty with Freshdesk

PagerDuty

Server Monitoring
Integrate Dropbox with Freshdesk

Dropbox

File Management & Storage
Integrate Discord with Freshdesk

Discord

Team Chat
Integrate Toggl with Freshdesk

Toggl

Time Tracking Software
Integrate FreshBooks Classic with Freshdesk

FreshBooks Classic

Accounting
Integrate Harvest with Freshdesk

Harvest

Time Tracking Software
Integrate QuickBooks Online with Freshdesk

QuickBooks Online

Accounting +1Accounting, Premium
Integrate Ninja Forms with Freshdesk

Ninja Forms

Forms & Surveys +1Forms & Surveys, WordPress

1 Zap template

Integrate Copper with Freshdesk

Copper

CRM (Customer Relationship Management)
Integrate Salesforce with Freshdesk

Salesforce

CRM (Customer Relationship Management) +1CRM (Customer Relationship Management), Premium
Integrate Mention with Freshdesk

Mention

Reviews
Integrate SugarCRM 6.2-5 with Freshdesk

SugarCRM 6.2-5

CRM (Customer Relationship Management) +1CRM (Customer Relationship Management), Premium
Integrate WPForms with Freshdesk

WPForms

Forms & Surveys +1Forms & Surveys, WordPress
Integrate Targetprocess with Freshdesk

Targetprocess

Project Management

1 Zap template

Integrate Geckoboard with Freshdesk

Geckoboard

Dashboards

1 Zap template

Integrate Aha! with Freshdesk

Aha!

Product Management

1 Zap template

Integrate Productboard with Freshdesk

Productboard

Product Management
Integrate Zoho Forms with Freshdesk

Zoho Forms

Forms & Surveys +1Forms & Surveys, Zoho
Integrate Teamwork with Freshdesk

Teamwork

Project Management

1 Zap template

Integrate Squarespace with Freshdesk

Squarespace

Forms & Surveys
Integrate Jira Software Cloud with Freshdesk

Jira Software Cloud

Project Management
Integrate ManyChat with Freshdesk

ManyChat

Social Media Marketing
Integrate Pipefy with Freshdesk

Pipefy

Project Management
Integrate Landbot with Freshdesk

Landbot

Marketing Automation
Integrate FreshBooks New with Freshdesk

FreshBooks New

Accounting
Integrate KiSSFLOW with Freshdesk

KiSSFLOW

Product Management
Integrate ClickSend SMS with Freshdesk

ClickSend SMS

Phone & SMS
Integrate Glip with Freshdesk

Glip

Team Chat

1 Zap template

Integrate ShipStation with Freshdesk

ShipStation

eCommerce
Integrate Feefo with Freshdesk

Feefo

Forms & Surveys

2 Zap templates

Integrate Microsoft Teams with Freshdesk

Microsoft Teams

Microsoft +1Microsoft, Team Chat
Integrate Ontraport with Freshdesk

Ontraport

Marketing Automation
Integrate PayPal with Freshdesk

PayPal

Payment Processing +1Payment Processing, Premium
Integrate Magento with Freshdesk

Magento

eCommerce +1eCommerce, Premium
Integrate Facebook Groups with Freshdesk

Facebook Groups

Facebook +1Facebook, Social Media Accounts
Integrate Rocket.Chat with Freshdesk

Rocket.Chat

Team Chat
Integrate Facebook Pages with Freshdesk

Facebook Pages

Facebook +1Facebook, Social Media Accounts
Integrate Evernote with Freshdesk

Evernote

Notes
Integrate Act! with Freshdesk

Act!

CRM (Customer Relationship Management)
Integrate Instagram with Freshdesk

Instagram

Facebook +1Facebook, Social Media Accounts
Integrate Close with Freshdesk

Close

CRM (Customer Relationship Management)
Integrate Facebook Messenger with Freshdesk

Facebook Messenger

Facebook +1Facebook, Social Media Marketing
Integrate FireText with Freshdesk

FireText

Phone & SMS

2 Zap templates

Integrate Zoho CRM with Freshdesk

Zoho CRM

CRM (Customer Relationship Management) +2CRM (Customer Relationship Management), Premium, Zoho
Integrate Twitter with Freshdesk

Twitter

Social Media Accounts
Integrate Google Contacts with Freshdesk

Google Contacts

Contact Management +1Contact Management, Google
Integrate Google Docs with Freshdesk

Google Docs

Documents +1Documents, Google
Integrate SharpSpring with Freshdesk

SharpSpring

Marketing Automation
Integrate Odoo ERP Self Hosted with Freshdesk

Odoo ERP Self Hosted

CRM (Customer Relationship Management)
Integrate Google My Business with Freshdesk

Google My Business

Google +1Google, Website Builders

1 Zap template

Integrate Mattermost with Freshdesk

Mattermost

Team Chat
Integrate Microsoft Outlook with Freshdesk

Microsoft Outlook

Email +1Email, Microsoft
Integrate PostgreSQL with Freshdesk

PostgreSQL

Databases +1Databases, Premium
Integrate Highrise with Freshdesk

Highrise

CRM (Customer Relationship Management)
Integrate Freshping with Freshdesk

Freshping

Server Monitoring

1 Zap template

Integrate ClickFunnels with Freshdesk

ClickFunnels

Marketing Automation
Integrate WooCommerce with Freshdesk

WooCommerce

eCommerce +1eCommerce, WordPress

1 Zap template

Integrate Miro with Freshdesk

Miro

Team Collaboration
Integrate ServiceM8 with Freshdesk

ServiceM8

Scheduling & Booking

1 Zap template

Integrate Databox with Freshdesk

Databox

Dashboards

4 Zap templates

Integrate tawk.to with Freshdesk

tawk.to

Customer Support
Integrate Delighted with Freshdesk

Delighted

Forms & Surveys
Integrate Pushbullet with Freshdesk

Pushbullet

Notifications
Integrate Mavenlink with Freshdesk

Mavenlink

Project Management
Integrate Dialpad with Freshdesk

Dialpad

Phone & SMS

1 Zap template

Integrate BigCommerce with Freshdesk

BigCommerce

eCommerce +1eCommerce, Premium
Integrate Nimble with Freshdesk

Nimble

CRM (Customer Relationship Management)
Integrate ConnectWise Manage with Freshdesk

ConnectWise Manage

CRM (Customer Relationship Management)
Integrate Order Desk with Freshdesk

Order Desk

eCommerce
Integrate LinkedIn with Freshdesk

LinkedIn

Microsoft +1Microsoft, Social Media Accounts
Integrate Zoho Projects with Freshdesk

Zoho Projects

Project Management +1Project Management, Zoho
Integrate Google Tasks with Freshdesk

Google Tasks

Google +1Google, Task Management
Integrate WHMCS with Freshdesk

WHMCS

CRM (Customer Relationship Management) +1CRM (Customer Relationship Management), Premium
Integrate Vtiger CRM with Freshdesk

Vtiger CRM

CRM (Customer Relationship Management)
Integrate AWeber with Freshdesk

AWeber

Email Newsletters

1 Zap template

Integrate Paperform with Freshdesk

Paperform

Forms & Surveys
Integrate 123FormBuilder with Freshdesk

123FormBuilder

Forms & Surveys

1 Zap template

Integrate Tookan with Freshdesk

Tookan

Scheduling & Booking
Integrate Magento 2.X with Freshdesk

Magento 2.X

eCommerce +1eCommerce, Premium
Integrate Active Collab with Freshdesk

Active Collab

Project Management
Integrate Klaviyo with Freshdesk

Klaviyo

Marketing Automation
Integrate Pivotal Tracker with Freshdesk

Pivotal Tracker

Project Management
Integrate Clubhouse with Freshdesk

Clubhouse

Product Management
Integrate ChatBot with Freshdesk

ChatBot

Customer Support

1 Zap template

Integrate OneDesk with Freshdesk

OneDesk

Project Management

2 Zap templates

Integrate Redbooth with Freshdesk

Redbooth

Project Management
Integrate Textlocal with Freshdesk

Textlocal

Phone & SMS
Integrate Drift with Freshdesk

Drift

Customer Support
Integrate Tidio with Freshdesk

Tidio

Customer Support
Integrate ScheduleOnce with Freshdesk

ScheduleOnce

Scheduling & Booking
Integrate Yammer with Freshdesk

Yammer

Microsoft +1Microsoft, Team Chat
Integrate Infobip with Freshdesk

Infobip

Phone & SMS
Integrate GoCanvas with Freshdesk

GoCanvas

Forms & Surveys

1 Zap template

Integrate ServiceNow with Freshdesk

ServiceNow

Developer Tools +1Developer Tools, Premium
Integrate Dasheroo with Freshdesk

Dasheroo

Dashboards
Integrate Formidable Forms with Freshdesk

Formidable Forms

Forms & Surveys +1Forms & Surveys, WordPress
Integrate ClickDesk with Freshdesk

ClickDesk

Customer Support

1 Zap template

Integrate Wave with Freshdesk

Wave

Accounting
Integrate Kajabi with Freshdesk

Kajabi

eCommerce
Integrate Zoho Invoice with Freshdesk

Zoho Invoice

Proposal & Invoice Management +1Proposal & Invoice Management, Zoho

1 Zap template

Integrate Verloop with Freshdesk

Verloop

Marketing Automation

1 Zap template

Integrate Thinkific with Freshdesk

Thinkific

Online Courses
Integrate Google Hangouts Chat with Freshdesk

Google Hangouts Chat

Google +1Google, Team Chat
Integrate Ryver with Freshdesk

Ryver

Team Collaboration
Integrate Clickatell with Freshdesk

Clickatell

Phone & SMS

1 Zap template

Integrate ProdPad with Freshdesk

ProdPad

Product Management
Integrate Salesmachine with Freshdesk

Salesmachine

CRM (Customer Relationship Management)

1 Zap template

Integrate Promoter.io with Freshdesk

Promoter.io

Forms & Surveys

1 Zap template

Integrate GetResponse with Freshdesk

GetResponse

Email Newsletters +2Email Newsletters, Marketing Automation, Webinars
Integrate Clockify with Freshdesk

Clockify

Time Tracking Software
Integrate Pushover with Freshdesk

Pushover

Notifications
Integrate Autopilot with Freshdesk

Autopilot

Marketing Automation
Integrate OmniFocus with Freshdesk

OmniFocus

Task Management
Integrate Mailjet with Freshdesk

Mailjet

Email Newsletters

5 Zap templates

Integrate Appointlet with Freshdesk

Appointlet

Scheduling & Booking
Integrate bexio with Freshdesk

bexio

Accounting
Integrate Pure Chat with Freshdesk

Pure Chat

Customer Support
Integrate Toky with Freshdesk

Toky

Phone & SMS

1 Zap template

Integrate Zoho Desk with Freshdesk

Zoho Desk

Customer Support +1Customer Support, Zoho
Integrate Mailparser with Freshdesk

Mailparser

Email
Integrate Invoice Ninja with Freshdesk

Invoice Ninja

Proposal & Invoice Management
Integrate Toodledo with Freshdesk

Toodledo

Task Management
Integrate Pipeliner Hybrid with Freshdesk

Pipeliner Hybrid

CRM (Customer Relationship Management)
Integrate Axosoft with Freshdesk

Axosoft

Project Management
Integrate LiquidPlanner with Freshdesk

LiquidPlanner

Project Management
Integrate Avaza with Freshdesk

Avaza

Project Management
Integrate Streak with Freshdesk

Streak

CRM (Customer Relationship Management)
Integrate Firebase / Firestore with Freshdesk

Firebase / Firestore

Databases
Integrate YouCanBook.Me with Freshdesk

YouCanBook.Me

Scheduling & Booking
Integrate Amazon Seller Central with Freshdesk

Amazon Seller Central

Amazon +2Amazon, eCommerce, Premium
Integrate MessageBird with Freshdesk

MessageBird

Phone & SMS
Integrate BugHerd with Freshdesk

BugHerd

Developer Tools
Integrate SendSafely with Freshdesk

SendSafely

File Management & Storage

1 Zap template

Integrate Chatra with Freshdesk

Chatra

Customer Support
Integrate ThunderMaps with Freshdesk

ThunderMaps

Forms & Surveys

1 Zap template

Integrate Adalo with Freshdesk

Adalo

App Builder
Integrate Any.do with Freshdesk

Any.do

Task Management
Integrate iAuditor by SafetyCulture with Freshdesk

iAuditor by SafetyCulture

Product Management
Integrate Alchemer with Freshdesk

Alchemer

Forms & Surveys
Integrate Microsoft Dynamics 365 CRM with Freshdesk

Microsoft Dynamics 365 CRM

CRM (Customer Relationship Management) +2CRM (Customer Relationship Management), Microsoft, Premium
Integrate Zoho Creator with Freshdesk

Zoho Creator

Databases +1Databases, Zoho
Integrate Flowdock with Freshdesk

Flowdock

Team Chat
Integrate Constant Contact with Freshdesk

Constant Contact

Email Newsletters
Integrate Recurly with Freshdesk

Recurly

eCommerce +1eCommerce, Payment Processing
Integrate noCRM.io with Freshdesk

noCRM.io

CRM (Customer Relationship Management)
Integrate MailerLite with Freshdesk

MailerLite

Email Newsletters
Integrate Mailgun with Freshdesk

Mailgun

Transactional Email
Integrate Reddit with Freshdesk

Reddit

Social Media Accounts
Integrate TextMagic with Freshdesk

TextMagic

Phone & SMS
Integrate Zoho Books with Freshdesk

Zoho Books

Accounting +1Accounting, Zoho
Integrate Mautic with Freshdesk

Mautic

Marketing Automation
Integrate Salesflare with Freshdesk

Salesflare

CRM (Customer Relationship Management)
Integrate Wishpond with Freshdesk

Wishpond

Website Builders
Integrate LeadSquared with Freshdesk

LeadSquared

CRM (Customer Relationship Management)

3 Zap templates

Integrate Zoho Analytics with Freshdesk

Zoho Analytics

Analytics +1Analytics, Zoho
Integrate Easy Project with Freshdesk

Easy Project

Project Management
Integrate Ecwid with Freshdesk

Ecwid

eCommerce
Integrate GoToMeeting with Freshdesk

GoToMeeting

Video Conferencing
Integrate Accelo with Freshdesk

Accelo

Project Management

1 Zap template

Integrate Dovetail with Freshdesk

Dovetail

Project Management

1 Zap template

Integrate Box with Freshdesk

Box

File Management & Storage
Integrate Marketo with Freshdesk

Marketo

Marketing Automation +1Marketing Automation, Premium
Integrate BambooHR with Freshdesk

BambooHR

HR Talent & Recruitment +1HR Talent & Recruitment, Premium
Integrate Chatfuel with Freshdesk

Chatfuel

Social Media Marketing
Integrate RepairShopr with Freshdesk

RepairShopr

CRM (Customer Relationship Management)
Integrate Amazon SNS with Freshdesk

Amazon SNS

Amazon +2Amazon, Notifications, Premium
Integrate OptinMonster with Freshdesk

OptinMonster

Forms & Surveys
Integrate Bitbucket with Freshdesk

Bitbucket

Developer Tools
Integrate Crisp with Freshdesk

Crisp

Customer Support
Integrate SMS Masivos with Freshdesk

SMS Masivos

Beta +1Beta, Phone & SMS

3 Zap templates

Integrate Olark with Freshdesk

Olark

Customer Support
Integrate OpsGenie with Freshdesk

OpsGenie

Server Monitoring
Integrate OneDrive with Freshdesk

OneDrive

File Management & Storage +1File Management & Storage, Microsoft
Integrate SendGrid with Freshdesk

SendGrid

Transactional Email
Integrate Help Scout with Freshdesk

Help Scout

Customer Support
Integrate Omnisend with Freshdesk

Omnisend

Marketing Automation
Integrate Daylite with Freshdesk

Daylite

CRM (Customer Relationship Management)
Integrate Circuit with Freshdesk

Circuit

Team Collaboration
Integrate Quick Base with Freshdesk

Quick Base

Databases +1Databases, Premium
Integrate Wootric with Freshdesk

Wootric

Forms & Surveys
Integrate amoCRM (Legacy) with Freshdesk

amoCRM (Legacy)

CRM (Customer Relationship Management)
Integrate SurveyMethods with Freshdesk

SurveyMethods

Forms & Surveys

1 Zap template

Connect Freshdesk to 2,000+ Apps

  • Get Slack notifications for new Freshdesk tickets

    Freshdesk + Slack

  • Create Trello cards from new Freshdesk tickets

    Freshdesk + Trello

  • Create tasks in Asana for new Freshdesk tickets

    Freshdesk + Asana

  • Create Trello cards for new Freshdesk tickets

    Freshdesk + Trello

  • Create Freshdesk tickets for new Google Sheets rows

    Google Sheets + Freshdesk

Freshdesk Integration Details

Customer support can't fall through the cracks. Together, Zapier and Freshdesk can keep you and your team on top of customers' concerns. Automatically generate Freshdesk tickets when customers fill out forms online, and be sure your team is acting on Freshdesk tickets by creating notifications and organizing tasks.

Here are some creative ways to use Freshdesk with Zapier:

  • Ask the right questions to get customers the support they need. Use Typeform to gather information and create new tickets in Freshdesk when entries are added.
  • Make customer support a part of your regular workflow. Add a Trello card to any board or list when a new ticket is created in Freshdesk.
  • Quickly review data to look for trends and recurring issues. By adding a row to Google Sheets with every Freshdesk ticket, you can stay organized and easily share information.

The following Freshdesk Triggers, Searches, Filters, and Actions are supported by Zapier:

Triggers

Actions

Create Company

Allows you to create a Company entry in Freshdesk.

Create Contact

Allows you to create a User/Customer in Freshdesk for your support domain.

Create Forum

Creates a Forum under a Category.

Create Forum Topic

Create a new Forum Topic on Freshdesk Forums.

Create Ticket

Create a ticket in Freshdesk for your domain.

Add Notes to a Ticket

Add Private or Public notes to a Freshdesk Support Ticket.

Create Forum Category

Creates a Forum Category.

Searches

Find Contact

Finds an existing customer or a potential customer that has raised a ticket.

Find Ticket by Id

Find a ticket by ID.

Connect Freshdesk to 2,000+ Apps