Freshdesk Integrations

Freshdesk logo
Freshdesk logo

Do more with Freshdesk

Zapier allows you to instantly connect Freshdesk with 2,000+ apps to automate your work and find productivity super powers.

Connect to 2,000+ Apps

Choose an app to connect with Freshdesk

Integrate Google Sheets with Freshdesk

Google Sheets

Google +1Google, Spreadsheets
Integrate Microsoft Excel with Freshdesk

Microsoft Excel

Microsoft +1Microsoft, Spreadsheets
Integrate Slack with Freshdesk

Slack

Team Chat
Integrate Trello with Freshdesk

Trello

Project Management
Integrate Asana with Freshdesk

Asana

Project Management
Integrate Gmail with Freshdesk

Gmail

Email +1Email, Google
Integrate JotForm with Freshdesk

JotForm

Forms & Surveys
Integrate Facebook Lead Ads with Freshdesk

Facebook Lead Ads

Ads & Conversion +2Ads & Conversion, Facebook, Premium
Integrate Google Forms with Freshdesk

Google Forms

Forms & Surveys +1Forms & Surveys, Google
Integrate Azure DevOps with Freshdesk

Azure DevOps

Developer Tools +1Developer Tools, Microsoft
Integrate HubSpot with Freshdesk

HubSpot

Marketing Automation
Integrate Gravity Forms with Freshdesk

Gravity Forms

Forms & Surveys +1Forms & Surveys, WordPress
Integrate ActiveCampaign with Freshdesk

ActiveCampaign

Marketing Automation
Integrate Typeform with Freshdesk

Typeform

Forms & Surveys
Integrate Airtable with Freshdesk

Airtable

Databases
Integrate Mailchimp with Freshdesk

Mailchimp

Email Newsletters
Integrate Pipedrive with Freshdesk

Pipedrive

CRM (Customer Relationship Management)
Integrate Intercom with Freshdesk

Intercom

Customer Support
Integrate Wufoo with Freshdesk

Wufoo

Forms & Surveys
Integrate Twilio with Freshdesk

Twilio

Phone & SMS
Integrate Jira Software Server with Freshdesk

Jira Software Server

Project Management
Integrate Google Calendar with Freshdesk

Google Calendar

Calendar +1Calendar, Google
Integrate GitHub with Freshdesk

GitHub

Developer Tools
Integrate Podio with Freshdesk

Podio

Project Management
Integrate Cognito Forms with Freshdesk

Cognito Forms

Forms & Surveys
Integrate MySQL with Freshdesk

MySQL

Databases +1Databases, Premium
Integrate ClickUp with Freshdesk

ClickUp

Project Management
Integrate Shopify with Freshdesk

Shopify

eCommerce +1eCommerce, Premium
Integrate Wrike with Freshdesk

Wrike

Project Management
Integrate Infusionsoft by Keap with Freshdesk

Infusionsoft by Keap

Marketing Automation +1Marketing Automation, Premium
Integrate Redmine with Freshdesk

Redmine

Project Management
Integrate Basecamp 3 with Freshdesk

Basecamp 3

Project Management
Integrate Freshsales with Freshdesk

Freshsales

CRM (Customer Relationship Management)
Integrate Microsoft Office 365 with Freshdesk

Microsoft Office 365

Email +1Email, Microsoft
Integrate SQL Server with Freshdesk

SQL Server

Databases +1Databases, Premium
Integrate Formstack with Freshdesk

Formstack

Forms & Surveys
Integrate Process Street with Freshdesk

Process Street

Product Management
Integrate GitLab with Freshdesk

GitLab

Developer Tools
Integrate LiveChat with Freshdesk

LiveChat

Customer Support
Integrate Stripe with Freshdesk

Stripe

Payment Processing
Integrate SurveyMonkey with Freshdesk

SurveyMonkey

Forms & Surveys
Integrate Insightly with Freshdesk

Insightly

CRM (Customer Relationship Management)
Integrate Todoist with Freshdesk

Todoist

Task Management
Integrate Freshservice with Freshdesk

Freshservice

Server Monitoring
Integrate Calendly with Freshdesk

Calendly

Scheduling & Booking
Integrate RingCentral with Freshdesk

RingCentral

Phone & SMS
Integrate Acuity Scheduling with Freshdesk

Acuity Scheduling

Scheduling & Booking
Integrate Xero with Freshdesk

Xero

Accounting +1Accounting, Premium
Integrate Smartsheet with Freshdesk

Smartsheet

Spreadsheets
Integrate Basecamp 2 with Freshdesk

Basecamp 2

Project Management
Integrate Zendesk with Freshdesk

Zendesk

Customer Support +1Customer Support, Premium
Integrate Salesforce with Freshdesk

Salesforce

CRM (Customer Relationship Management) +1CRM (Customer Relationship Management), Premium
Integrate Ninja Forms with Freshdesk

Ninja Forms

Forms & Surveys +1Forms & Surveys, WordPress
Integrate Klipfolio with Freshdesk

Klipfolio

Dashboards
Integrate Webflow with Freshdesk

Webflow

Website Builders
Integrate Unbounce with Freshdesk

Unbounce

Forms & Surveys
Integrate PagerDuty with Freshdesk

PagerDuty

Server Monitoring
Integrate Google Drive with Freshdesk

Google Drive

File Management & Storage +1File Management & Storage, Google
Integrate Cyfe with Freshdesk

Cyfe

Dashboards
Integrate Agile CRM with Freshdesk

Agile CRM

CRM (Customer Relationship Management)
Integrate Discord with Freshdesk

Discord

Team Chat
Integrate Dropbox with Freshdesk

Dropbox

File Management & Storage
Integrate Toggl with Freshdesk

Toggl

Time Tracking Software
Integrate Harvest with Freshdesk

Harvest

Time Tracking Software
Integrate FreshBooks Classic with Freshdesk

FreshBooks Classic

Accounting
Integrate Copper with Freshdesk

Copper

CRM (Customer Relationship Management)
Integrate QuickBooks Online with Freshdesk

QuickBooks Online

Accounting +1Accounting, Premium
Integrate WooCommerce with Freshdesk

WooCommerce

eCommerce +1eCommerce, WordPress
Integrate Jira Software Cloud with Freshdesk

Jira Software Cloud

Project Management
Integrate Mention with Freshdesk

Mention

Reviews
Integrate Squarespace with Freshdesk

Squarespace

Forms & Surveys
Integrate Landbot with Freshdesk

Landbot

Marketing Automation
Integrate Aha! with Freshdesk

Aha!

Product Management
Integrate Productboard with Freshdesk

Productboard

Product Management
Integrate SugarCRM 6.2-5 with Freshdesk

SugarCRM 6.2-5

CRM (Customer Relationship Management) +1CRM (Customer Relationship Management), Premium
Integrate ManyChat with Freshdesk

ManyChat

Social Media Marketing
Integrate Pipefy with Freshdesk

Pipefy

Project Management
Integrate WPForms with Freshdesk

WPForms

Forms & Surveys +1Forms & Surveys, WordPress
Integrate Geckoboard with Freshdesk

Geckoboard

Dashboards
Integrate Teamwork with Freshdesk

Teamwork

Project Management
Integrate Paperform with Freshdesk

Paperform

Forms & Surveys
Integrate Targetprocess with Freshdesk

Targetprocess

Project Management
Integrate FreshBooks New with Freshdesk

FreshBooks New

Accounting
Integrate Zoho Forms with Freshdesk

Zoho Forms

Forms & Surveys +1Forms & Surveys, Zoho
Integrate Instagram with Freshdesk

Instagram

Facebook +1Facebook, Social Media Accounts
Integrate PostgreSQL with Freshdesk

PostgreSQL

Databases +1Databases, Premium
Integrate Miro with Freshdesk

Miro

Team Collaboration
Integrate ClickSend SMS with Freshdesk

ClickSend SMS

Phone & SMS
Integrate Ontraport with Freshdesk

Ontraport

Marketing Automation
Integrate KiSSFLOW with Freshdesk

KiSSFLOW

Product Management
Integrate Facebook Messenger with Freshdesk

Facebook Messenger

Facebook +1Facebook, Social Media Marketing
Integrate Feefo with Freshdesk

Feefo

Forms & Surveys
Integrate Microsoft Outlook with Freshdesk

Microsoft Outlook

Email +1Email, Microsoft
Integrate PayPal with Freshdesk

PayPal

Payment Processing +1Payment Processing, Premium
Integrate Magento with Freshdesk

Magento

eCommerce +1eCommerce, Premium
Integrate Rocket.Chat with Freshdesk

Rocket.Chat

Team Chat
Integrate tawk.to with Freshdesk

tawk.to

Customer Support
Integrate Facebook Groups with Freshdesk

Facebook Groups

Facebook +1Facebook, Social Media Accounts
Integrate Facebook Pages with Freshdesk

Facebook Pages

Facebook +1Facebook, Social Media Accounts
Integrate Close with Freshdesk

Close

CRM (Customer Relationship Management)
Integrate Evernote with Freshdesk

Evernote

Notes
Integrate FireText with Freshdesk

FireText

Phone & SMS
Integrate Google Contacts with Freshdesk

Google Contacts

Contact Management +1Contact Management, Google
Integrate Act! with Freshdesk

Act!

CRM (Customer Relationship Management)
Integrate Dialpad with Freshdesk

Dialpad

Phone & SMS
Integrate monday.com with Freshdesk

monday.com

Project Management
Integrate Mattermost with Freshdesk

Mattermost

Team Chat
Integrate Zoho CRM with Freshdesk

Zoho CRM

CRM (Customer Relationship Management) +2CRM (Customer Relationship Management), Premium, Zoho
Integrate Databox with Freshdesk

Databox

Dashboards
Integrate Google Docs with Freshdesk

Google Docs

Documents +1Documents, Google
Integrate Odoo ERP Self Hosted with Freshdesk

Odoo ERP Self Hosted

CRM (Customer Relationship Management)
Integrate Google My Business with Freshdesk

Google My Business

Google +1Google, Website Builders
Integrate ServiceM8 with Freshdesk

ServiceM8

Scheduling & Booking
Integrate Highrise with Freshdesk

Highrise

CRM (Customer Relationship Management)
Integrate Hive with Freshdesk

Hive

Team Collaboration
Integrate Freshping with Freshdesk

Freshping

Server Monitoring
Integrate Twitter with Freshdesk

Twitter

Social Media Accounts
Integrate ClickFunnels with Freshdesk

ClickFunnels

Marketing Automation
Integrate LinkedIn with Freshdesk

LinkedIn

Microsoft +1Microsoft, Social Media Accounts
Integrate Freshworks CRM with Freshdesk

Freshworks CRM

Beta +1Beta, CRM (Customer Relationship Management)

Connect Freshdesk to 2,000+ Apps

  • Freshdesk logoSlack logo

    Get Slack notifications for new Freshdesk tickets

    Freshdesk + Slack

    Try It
    Try It
  • Freshdesk logoTrello logo

    Create Trello cards from new Freshdesk tickets

    Freshdesk + Trello

  • Freshdesk logoAsana logo

    Create tasks in Asana for new Freshdesk tickets

    Freshdesk + Asana

  • Freshdesk logoTrello logo

    Create Trello cards for new Freshdesk tickets

    Freshdesk + Trello

  • Google Sheets logoFreshdesk logo

    Create Freshdesk tickets for new Google Sheets rows

    Google Sheets + Freshdesk

  • Typeform logoFreshdesk logo

    Create Freshdesk tickets for new Typeform entries

    Typeform + Freshdesk

Freshdesk Integration Details

Customer support can't fall through the cracks. Together, Zapier and Freshdesk can keep you and your team on top of customers' concerns. Automatically generate Freshdesk tickets when customers fill out forms online, and be sure your team is acting on Freshdesk tickets by creating notifications and organizing tasks.

Here are some creative ways to use Freshdesk with Zapier:

  • Ask the right questions to get customers the support they need. Use Typeform to gather information and create new tickets in Freshdesk when entries are added.
  • Make customer support a part of your regular workflow. Add a Trello card to any board or list when a new ticket is created in Freshdesk.
  • Quickly review data to look for trends and recurring issues. By adding a row to Google Sheets with every Freshdesk ticket, you can stay organized and easily share information.

The following Freshdesk Triggers, Searches, Filters, and Actions are supported by Zapier:

Triggers

Actions

  • Create Company

    Allows you to create a Company entry in Freshdesk.

  • Create Ticket

    Create a ticket in Freshdesk for your domain.

  • Create Contact

    Allows you to create a User/Customer in Freshdesk for your support domain.

  • Add Notes to a Ticket

    Add Private or Public notes to a Freshdesk Support Ticket.

  • Create Forum

    Creates a Forum under a Category.

  • Create Forum Category

    Creates a Forum Category.

  • Create Forum Topic

    Create a new Forum Topic on Freshdesk Forums.

Searches

  • Find Contact

    Finds an existing customer or a potential customer that has raised a ticket.

  • Find Ticket by Id

    Find a ticket by ID.

Connect Freshdesk to 2,000+ Apps

Connect the apps you use every day

Get started with a Free account

Google LogoSign up with Google
Or
By signing up, you agree to Zapier’s Terms of Service