• Freshdesk logoFreshdesk logo
  • Microsoft Excel logoMicrosoft Excel logo

Freshdesk + Microsoft Excel Integrations

How to connect Freshdesk + Microsoft Excel

Zapier lets you send info between Freshdesk and Microsoft Excel automatically—no code required.

When this happens...
automatically do this!

Connect your apps and automate workflows

Easy automation for busy people. Zapier moves info between your web apps automatically, so you can focus on your most important work.

By signing up, you agree to Zapier’s Terms of Service and Privacy Policy
By signing up, you agree to Zapier’s Terms of Service and Privacy Policy
  • Freshdesk triggers, actions, and search
    New Ticket
    Triggers when there is a new ticket is created in Freshdesk.
    Trigger
    Instant
  • Freshdesk triggers, actions, and search
    New Contact
    Triggers when a new customer is created.
    Trigger
    Instant
  • Freshdesk triggers, actions, and search
    New Ticket Note
    Triggers when a Note is added to a Ticket.
    Trigger
    Instant
  • Freshdesk triggers, actions, and search
    Update Ticket
    Triggers when a Ticket is updated.
    Trigger
    Instant
  • Freshdesk triggers, actions, and search
    Update Contact
    Triggers when a user is updated.
    Trigger
    Instant
  • Freshdesk triggers, actions, and search
    Add Notes to a Ticket
    Add Private or Public notes to a Freshdesk Support Ticket.
    Action
    Write
  • Freshdesk triggers, actions, and search
    Create Company
    Allows you to create a Company entry in Freshdesk.
    Action
    Write
  • Freshdesk triggers, actions, and search
    Create Forum
    Creates a Forum under a Category.
    Action
    Write
  • Freshdesk

    Creates a Forum Category.

    Scheduled

    Action

  • Freshdesk

    Create a new Forum Topic on Freshdesk Forums.

    Scheduled

    Action

  • Freshdesk

    Create a ticket in Freshdesk for your domain.

    Scheduled

    Action

  • Freshdesk

    Allows you to create a User/Customer in Freshdesk for your support domain.

    Scheduled

    Action

  • Freshdesk

    Finds an existing customer or a potential customer that has raised a ticket.

    Scheduled

    Action

  • Freshdesk

    Find a ticket by ID.

    Scheduled

    Action

  • Microsoft Excel

    Triggers when a new row is added to a worksheet in a spreadsheet.

    Scheduled

    Trigger

  • Microsoft Excel

    Triggers when a new row is added to a table in a spreadsheet.

    Scheduled

    Trigger

  • Microsoft Excel

    Triggers when a new worksheet is added to a spreadsheet.

    Scheduled

    Trigger

  • Microsoft Excel

    Triggers when a row is added or updated in a worksheet.

    Scheduled

    Trigger

  • Microsoft Excel

    Adds a new row to the end of a worksheet.

    Scheduled

    Action

  • Microsoft Excel

    Adds a new row to the end of a specific table.

    Scheduled

    Action

  • Microsoft Excel

    Creates a new spreadsheet

    Scheduled

    Action

  • Microsoft Excel

    Updates a row in a specific worksheet.

    Scheduled

    Action

  • Microsoft Excel

    Finds a row by a column and value. Returns the entire row if one is found.

    Scheduled

    Action

  • Microsoft Excel

    Finds or creates a specific find row.

    Scheduled

    Action

How Freshdesk + Microsoft Excel Integrations Work

  1. Step 1: Authenticate Freshdesk and Microsoft Excel.
    30 seconds
  2. Step 2: Pick one of the apps as a trigger, which will kick off your automation.
    15 seconds
  3. Step 3: Choose a resulting action from the other app.
    15 seconds
  4. Step 4: Select the data you want to send from one app to the other.
    2 minutes
  5. That’s it! More time to work on other things.

Freshdesk Tutorials

Microsoft Excel Tutorials

freshdesk logo
freshdesk logo

About Freshdesk

Freshdesk is an online helpdesk software with multiple channel customer service to support customers across email, phone, chat, web, Twitter and more.

Related categories

Similar apps

Zendesk integrations

Zendesk

Customer Support
Help Scout integrations

Help Scout

Customer Support
Mojo Helpdesk integrations

Mojo Helpdesk

Customer Support
excel logo
excel logo

About Microsoft Excel

Microsoft's Excel is a spreadsheet application used by millions of users across the world. It is part of the Office ecosystem and is considered the industry standard for spreadsheets. Only files on OneDrive for Business (available with Office 365 and Sharepoint server) are supported at this time with Zapier.

Related categories

Similar apps

OneDrive integrations

OneDrive

File Management & Storage, Microsoft
Smartsheet integrations

Smartsheet

Spreadsheets
Quip integrations

Quip

Documents

Get started for free

You can't add more hours to the day. Zapier is the next best thing.

Or
By signing up, you agree to Zapier’s Terms of Service and Privacy Policy