RingCentral Integrations
Do More With RingCentral
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Save RingCentral call recordings to Google Drive
When you have a new call recording, archiving it in a safe place is always a good idea. With Zapier, you can connect call tools like RingCentral to file sharing apps, and tuck those calls away for safe keeping.
How It Works
- You have a new call recording on RingCentral
- Zapier sends the file to Google Drive
What You Need
- Ring Central account
- Google Drive account
Archive ended RingCentral calls in Google Sheets
Keeping an archive of phone calls you have is a great idea for a number of reasons, for following up with callers to just keeping track of how many calls you get during a certain time period. Let Zapier do that for you, so you can move forward with more calls and not worry about tedious archiving.
How It Works
- A call ends in RingCentral
- Zapier creates a new row in a Google Sheets spreadsheet
What You Need
- RingCentral account
- Google Docs account
Log new RingCentral calls to your RepairShopr account
Every call you have with your customers is a critical piece of context, but the more that come in, the harder it is to keep accurate records. Turn on this automation, and Zapier will automatically capture every new inbound call from RingCentral and log it with the matching customer on RepairShopr so you can see everything in one place.
How this RingCentral-RepairShopr integration works
- A new call comes in to RingCentral
- Zapier logs that call with the matching customer on RepairShopr
Apps involved
- RingCentral
- RepairShopr
Send RingCentral SMS messages from received ones
Let Zapier help you connect parts of your RingCentral account together! Whenever you receive a SMS in RingCentral, have one immediately sent back out.
How It Works
- You receive a new SMS message in RingCentral
- Zapier sends a SMS message via RingCentral
What You Need
- RingCentral account
Send missed RingCentral calls to Glip
It's good to be alerted to any calls you miss in your phone system, to know when you may be missing things. Let Zapier take care of that for you, and constantly keep on top of your missed calls in your team chat app.
How It Works
- You miss a call in RingCentral
- Zapier sends a message to Glip
What You Need
- RingCentral account
- Glip account
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RingCentral Integration Details
Launched on Zapier March 1, 2016
Staying on top of customer communications is challenging when you rely on multiple platforms. By linking Zapier and RingCentral, you can automatically send notifications for missed calls, received messages, or spreadsheet updates—to whichever communication service you prefer. You can also store RingCentral call recordings in the spreadsheet, database, or cloud storage software of your choice.
Here are some creative ways to use RingCentral with Zapier:
- Quickly respond to key customer issues, letting them know you’re taking appropriate action. When you receive a RingCentral SMS that contains a certain keyword, immediately send a message back.
- Notify the right team members when a new call is logged. Send an SMS when there's a new record in an Airtable view.
- Ensure timely responses to missed calls. Send reminders in your Slack channel for missed calls in RingCentral.
Zapier combines Triggers (like "Missed Call") and Actions (like "Generate Ringout Call") to complete an action in one app when a trigger occurs in another app. These combos—called "Zaps"—complete your tasks automatically.
The following RingCentral Triggers, Searches, and Actions are supported by Zapier:
Triggers when there is a new missed call.
Triggers when a call has been recorded.
Triggers when there is a new SMS sent or received.
Triggers when a call has been ended.
Triggers when there is a new incoming voicemail.
Starts a 2-legged RingOutCall based on specified from and to numbers.
Sends a fax.
Sends a SMS message.
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