RingCentral

RingCentral Integrations

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RingCentral Integration Details

Launched on Zapier March 1, 2016

Staying on top of customer communications is challenging when you rely on multiple platforms. By linking Zapier and RingCentral, you can automatically send notifications for missed calls, received messages, or spreadsheet updates—to whichever communication service you prefer. You can also store RingCentral call recordings in the spreadsheet, database, or cloud storage software of your choice.

Here are some creative ways to use RingCentral with Zapier:

  • Quickly respond to key customer issues, letting them know you’re taking appropriate action. When you receive a RingCentral SMS that contains a certain keyword, immediately send a message back.
  • Notify the right team members when a new call is logged. Send an SMS when there's a new record in an Airtable view.
  • Ensure timely responses to missed calls. Send reminders in your Slack channel for missed calls in RingCentral.

Zapier combines Triggers (like "Missed Call") and Actions (like "Generate Ringout Call") to complete an action in one app when a trigger occurs in another app. These combos—called "Zaps"—complete your tasks automatically.

The following RingCentral Triggers, Searches, and Actions are supported by Zapier:

Missed Call

Triggers when there is a new missed call.

New Call Recording

Triggers when a call has been recorded.

New SMS

Triggers when there is a new SMS sent or received.

Call Ended

Triggers when a call has been ended.

New Voicemail

Triggers when there is a new incoming voicemail.

Generate Ringout Call

Starts a 2-legged RingOutCall based on specified from and to numbers.

Send Fax

Sends a fax.

Send SMS

Sends a SMS message.

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RingCentral provides cloud-based communication system to modern businesses of all sizes. The system enables companies with voice, SMS, video, Fax, and team collaboration services on all major desktop and mobile platforms. All devices, services, and users can be managed through our PBX and administrative capability designed for Enterprise IT.

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