Teamwork Desk

Teamwork Desk Integrations

Do more with Teamwork Desk

Zapier allows you to instantly connect Teamwork Desk with 1,500+ apps to automate your work and find productivity super powers.

Connect to 1,500+ Apps

Slack

Team Chat

80 Integrations

Teamwork Projects

Project Management

256 Integrations

Google Sheets

Google
 +1, Spreadsheets

56 Integrations

Parseur

Documents

8 Integrations

Gravity Forms

Forms & Surveys
 +1, WordPress

Salesforce

CRM (Customer Relationship Management)
 +1, Premium

152 Integrations

Wufoo

Forms & Surveys

16 Integrations

Trello

Project Management

144 Integrations

Asana

Project Management

56 Integrations

Connect Teamwork Desk to 1,500+ Apps

Post new Teamwork Desk tickets to a Slack channel

Teamwork Desk + Slack

Try It

Create Teamwork Projects tasks for new Teamwork Desk tickets and then link them

Teamwork Desk + Teamwork Projects + Teamwork Desk

Get Pushbullet notifications for new Teamwork Desk tickets

Teamwork Desk + Pushbullet

Add new Teamwork Desk tickets as tasks in Teamwork Projects

Teamwork Desk + Teamwork Projects

Get Twilio SMS alerts for new Teamwork Desk tickets

Teamwork Desk + Twilio

Teamwork Desk Integration Details

Launched on Zapier:

Repetitive tasks can take away from the time you could be spending solving problems for your customers. Zapier helps your team stay on top of support tickets and provides easy access to your customer query details by automatically creating workflows in Teamwork Desk. You can also use Zapier to add your customers to your email lists so you can keep in touch long after their problem is solved.

Here are some creative ways to use Teamwork Desk with Zapier:

  • Help your teams collaborate on the best solution to your help desk tickets when you use Zapier to post new Teamwork Desk tickets to a Slack channel.

  • Create Teamwork Projects tasks for new Teamwork Desk tickets and then link them. That way your team knows exactly who the customer is, what the issue is, and how they are going to divide and conquer. Since the two are linked, both tools will be updated once the ticket is complete, so your customer service team knows nothing slipped through the cracks.

  • After a customer query is resolved, there’s always an opportunity to stay in touch with an email nurturing campaign or a company newsletter. You can use Zapier to add new customers to a MailChimp or ActiveCampaign list.

The following Teamwork Desk Triggers, Searches, and Actions are supported by Zapier:

Triggers

InstantNew Customer

Triggers when a new customer is created.

InstantNew Ticket

Triggers when a new ticket is created.

InstantThread Edited

Triggers when a thread has been edited.

InstantNew Ticket Note

Triggers when a ticket note is created.

InstantNew Customer Reply

Triggers when a customer sends a new reply.

InstantNew Agent Reply

Triggers when an agent sends a new reply.

InstantTicket Assigned

Triggers when a ticket is assigned.

InstantTicket Unassigned

Triggers when a ticket is unassigned.

Actions

Add Reply to Ticket

Add a reply to a ticket.

Create Ticket

Creates a new ticket.

Link Task to Ticket

Links a Teamwork Projects task to a ticket.

Update Customer

Updates an existing customer.

Create Customer

Creates a new customer.

Assign Ticket

Assigns ticket to the specified user.

Unassign Ticket

Unassigns a ticket.

Update Ticket

Updates an existing ticket.

Searches

Find Customer

Find an existing customer by name or email address.

Find Ticket

Finds an existing ticket by ticket ID or keyword search.

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