Post new Teamwork Desk tickets to a Slack channel
Teamwork Desk + Slack
Teamwork Desk
Teamwork Desk
Customer Support
Categories
Teamwork Desk makes it easy for your team to handle any customer support queries that come their way.
By signing up, you agree to Zapier’s Terms of Service
Teamwork Desk Integrations
Do more with Teamwork Desk
Zapier allows you to instantly connect Teamwork Desk with 2,000+ apps to automate your work and find productivity super powers.
Choose an app to connect with Teamwork Desk
Slack
Team Chat
Teamwork
Project Management
Parseur
Documents
Wufoo
Forms & Surveys
Google Sheets
Google +1
Google, Spreadsheets
Google Hangouts Chat
Google +1
Google, Team Chat
Gravity Forms
Forms & Surveys +1
Forms & Surveys, WordPress
Twilio
Phone & SMS
ActiveCampaign
Marketing AutomationHubSpot
Marketing AutomationGmail
Email +1
Email, GoogleFormstack
Forms & SurveysFreshBooks New
AccountingTypeform
Forms & SurveysJotForm
Forms & SurveysSalesforce
CRM (Customer Relationship Management)Â +1
CRM (Customer Relationship Management), PremiumTrello
Project ManagementNinja Forms
Forms & Surveys +1
Forms & Surveys, WordPressShopify
eCommerce +1
eCommerce, PremiumWrike
Project ManagementStripe
Payment ProcessingSmartsheet
SpreadsheetsAsana
Project ManagementProductboard
Product ManagementTeamwork CRM
Beta +1
Beta, CRM (Customer Relationship Management)Microsoft Excel
Microsoft +1
Microsoft, SpreadsheetsLiveChat
Customer SupportCalendly
Scheduling & BookingInfusionsoft by Keap
Marketing Automation +1
Marketing Automation, PremiumGitHub
Developer ToolsFacebook Messenger
Facebook +1
Facebook, Social Media MarketingClickUp
Project Managementmonday.com
Project ManagementSharpSpring
Marketing AutomationAzure DevOps
Developer Tools +1
Developer Tools, MicrosoftWebex
Team ChatMailchimp
Email NewslettersGlip
Team ChatTemi
TranscriptionGoogle Calendar
Calendar +1
Calendar, GoogleClickSend SMS
Phone & SMSMySQL
Databases +1
Databases, PremiumRingCentral
Phone & SMSMailparser
Emailtawk.to
Customer SupportTextMagic
Phone & SMSChargebee
Payment ProcessingPagerDuty
Server MonitoringPipedrive
CRM (Customer Relationship Management)Rev
TranscriptionMicrosoft Teams
Microsoft +1
Microsoft, Team ChatFacebook Lead Ads
Ads & Conversion +2
Ads & Conversion, Facebook, PremiumGoogle Forms
Forms & Surveys +1
Forms & Surveys, GoogleDiscord
Team ChatMicrosoft Outlook
Email +1
Email, MicrosoftGoogle Tasks
Google +1
Google, Task ManagementIntercom
Customer SupportSQL Server
Databases +1
Databases, PremiumGitLab
Developer ToolsDesign Pickle
Images & DesignCapsule CRM
CRM (Customer Relationship Management)Crisp
Customer SupportPandaDoc
DocumentsPlecto
DashboardsGoogle Drive
File Management & Storage +1
File Management & Storage, GoogleFacebook Pages
Facebook +1
Facebook, Social Media AccountsDropbox
File Management & StorageWebflow
Website BuildersQuickBooks Online
Accounting +1
Accounting, PremiumWordPress
Website Builders +1
Website Builders, WordPressMicrosoft Office 365
Email +1
Email, MicrosoftXero
Accounting +1
Accounting, PremiumToggl
Time Tracking SoftwareWooCommerce
eCommerce +1
eCommerce, WordPressWPForms
Forms & Surveys +1
Forms & Surveys, WordPressBasecamp 3
Project ManagementPushover
NotificationsCallRail
Call TrackingHarvest
Time Tracking SoftwareMiro
Team CollaborationFormidable Forms
Forms & Surveys +1
Forms & Surveys, WordPressThriveCart
Beta +1
Beta, eCommerceJira Service Desk
Customer SupportPomoDoneApp
Time Tracking SoftwareZoho Creator
App Builder +1
App Builder, ZohoDatabox
DashboardsRedmine
Project ManagementFreshservice
Server MonitoringPipelineDeals
CRM (Customer Relationship Management)Zoho Analytics
Analytics +1
Analytics, ZohoKanbanFlow
Project ManagementGeckoboard
DashboardsProcore
Project ManagementKanbanize
Project ManagementProWorkflow
Project ManagementBidsketch
Proposal & Invoice ManagementActive Collab
Project ManagementManifestly
Product ManagementZoho Desk
Customer Support +1
Customer Support, ZohoTextline
Customer SupportAirtable
DatabasesYouTube
Google +1
Google, Video & AudioGoogle Contacts
Contact Management +1
Contact Management, GoogleTodoist
Task ManagementConvertKit
Drip EmailsGoogle Docs
Documents +1
Documents, GoogleEvernote
NotesAny.do
Task ManagementZendesk
Customer Support +1
Customer Support, PremiumMicrosoft +1
Microsoft, Social Media AccountsUnbounce
Forms & SurveysCognito Forms
Forms & SurveysPodio
Project ManagementSurveyMonkey
Forms & SurveysLeadpages
Forms & SurveysThinkific
Online CoursesGoogle Analytics
Ads & Conversion +1
Ads & Conversion, GoogleFreshdesk
Customer SupportStreak
CRM (Customer Relationship Management)Ontraport
Marketing AutomationThings
Task ManagementDocuSign
SignaturesRD Station
Marketing AutomationConnect Teamwork Desk to 2,000+ Apps
Create Teamwork tasks for new Teamwork Desk tickets and then link them
Teamwork Desk + Teamwork
Get Pushbullet notifications for new Teamwork Desk tickets
Teamwork Desk + Pushbullet
Add new Teamwork Desk tickets as tasks in Teamwork
Teamwork Desk + Teamwork
Get Twilio SMS alerts for new Teamwork Desk tickets
Teamwork Desk + Twilio
Get instant alerts about new Teamwork Desk tickets as direct messages on Slack
Teamwork Desk + Slack
Repetitive tasks can take away from the time you could be spending solving problems for your customers. Zapier helps your team stay on top of support tickets and provides easy access to your customer query details by automatically creating workflows in Teamwork Desk. You can also use Zapier to add your customers to your email lists so you can keep in touch long after their problem is solved.
Here are some creative ways to use Teamwork Desk with Zapier:
- Help your teams collaborate on the best solution to your help desk tickets when you use Zapier to post new Teamwork Desk tickets to a Slack channel.
- Create Teamwork Projects tasks for new Teamwork Desk tickets and then link them. That way your team knows exactly who the customer is, what the issue is, and how they are going to divide and conquer. Since the two are linked, both tools will be updated once the ticket is complete, so your customer service team knows nothing slipped through the cracks.
- After a customer query is resolved, there’s always an opportunity to stay in touch with an email nurturing campaign or a company newsletter. You can use Zapier to add new customers to a MailChimp or ActiveCampaign list.
The following Teamwork Desk Triggers, Searches, Filters, and Actions are supported by Zapier:
Triggers
Actions
- Add Reply to Ticket
Add a reply to a ticket.
- Create Customer
Creates a new customer.
- Create Ticket
Creates a new ticket.
- Assign Ticket
Assigns ticket to the specified user.
- Link Task to Ticket
Links a Teamwork Projects task to a ticket.
- Unassign Ticket
Unassigns a ticket.
- Update Customer
Updates an existing customer.
- Update Ticket
Updates an existing ticket.
Searches
- Find Customer
Find an existing customer by name or email address.
- Find Ticket
Finds an existing ticket by ticket ID or keyword search.
Connect the apps you use every day
Get started with a Free account
By signing up, you agree to Zapier’s Terms of Service