Teamwork Desk makes it easy for your team to handle any customer support queries that come their way.

Repetitive tasks can take away from the time you could be spending solving problems for your customers. Zapier helps your team stay on top of support tickets and provides easy access to your customer query details by automatically creating workflows in Teamwork Desk. You can also use Zapier to add your customers to your email lists so you can keep in touch long after their problem is solved. 

Here are some creative ways to use Teamwork Desk with Zapier:

 Help your teams collaborate on the best solution to your help desk tickets when you use Zapier to post new Teamwork Desk tickets to a Slack channel. 

 Create Teamwork Projects tasks for new Teamwork Desk tickets and then link them. That way your team knows exactly who the customer is, what the issue is, and how they are going to divide and conquer. Since the two are linked, both tools will be updated once the ticket is complete, so your customer service team knows nothing slipped through the cracks. 

 After a customer query is resolved, there’s always an opportunity to stay in touch with an email nurturing campaign or a company newsletter. You can use Zapier to add new customers to a MailChimp or ActiveCampaign list.

Teamwork Desk

MySQL is a premier database used in millions of production environments around the world. Easily plug your MySQL database into any web service.

MySQL

PostgreSQL is a powerful, open-source database engine with a uniquely advanced query optimizer and dozens of built in features, making it an easy choice for production databases.

PostgreSQL

MongoDB is a powerful new database that makes it really easy to iterate and store non-relational data. No more crazy SQL queries and ALTER tables to add extra data!

MongoDB

Firebase Realtime Database and Google Cloud Firestore are flexible databases that give you the ability to easily store and sync app data at global scale.

Firebase / Firestore

Amazon Relational Database Services (RDS) allow you to set up, operate, and scale relational databases in the cloud.

Amazon Relational Database Services (RDS)

SQL server (or MS SQL) is a top of the line database geared for the cloud

Teamwork Desk

SQL Server

Teamwork Desk

SQL Server

Teamwork Desk + SQL Server Integrations

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How Teamwork Desk + SQL Server Integrations Work

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