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How Zapier works
Zapier makes it easy to integrate Teamwork Desk with Webhooks by Zapier - no code necessary. See how you can get setup in minutes.
Select a trigger from Teamwork Desk

Setup an action from Webhooks by Zapier

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Connect Teamwork Desk and Webhooks by Zapier to integrate crucial parts of your business
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Supported triggers and actions
Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.
- TicketRequired
- TypeRequired
- Message Format
- Cc
- Bcc
- BodyRequired
- StatusRequired
- Assigned To
- Agents to Notify
- Make This a Draft?Required
- Make this pinned?Required
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- First Name
- Last Name
- EmailRequired
- Alternative email addresses
- Company
- Job Title
- Phone
- Mobile
- Twitter
- Facebook
- Linked In
- Address
- Notes
- Avatar URL
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- TicketRequired
- Task ID
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- CustomerRequired
- First Name
- Last Name
- EmailRequired
- Company
- Job Title
- Phone
- Mobile
- Twitter
- Facebook
- Linked In
- Address
- Notes
- Avatar URL
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- Search KeywordsRequired
ActionThis is an event a Zap performs.SearchFind existing data in your app- Search KeywordsRequired
- First Name
- Last Name
- EmailRequired
- Alternative email addresses
- Company
- Job Title
- Phone
- Mobile
- Twitter
- Facebook
- Linked In
- Address
- Notes
- Avatar URL
ActionThis is an event a Zap performs.Search or writeFind existing data in your app, or create a new record if no data is found- Catch Raw Hook
Triggers when a POST, PUT, or GET request is made to a Zapier URL. Gives the request body unparsed (max 2 MB) and also includes headers.
Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly. - URLRequired
- Pick off a Child Key
- Deduplication Key
- Xpath
- Basic Auth
- Headers
Try ItTriggerThis is the start of your ZapScheduledZapier checks for new data every 15 min on the Free plan- URLRequired
- Data
- Send As JSON
- JSON key
- Unflatten
- Basic Auth
- Headers
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- URLRequired
- Payload_type
- Data
- Wrap Request In Array
- File
- Unflatten
- Basic Auth
- Headers
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.
- New Customer
Triggers when a new customer is created.
Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly. - TicketRequired
- Assigned To
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- InboxRequired
- Customer ID or Customer EmailRequired
- Cc
- Bcc
- SubjectRequired
- MessageRequired
- Assigned To
- SourceRequired
- TypeRequired
- StatusRequired
- Priority
- Tags
- Notify Customer
- Message Format
- Notify Creating Agent
- Task ID
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- TicketRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- TicketRequired
- Inbox
- SourceRequired
- TypeRequired
- CustomerRequired
- SubjectRequired
- MessageRequired
- Message Format
- StatusRequired
- Assigned To
- Priority
- Tags
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- Search KeywordsRequired
ActionThis is an event a Zap performs.SearchFind existing data in your app- Search KeywordsRequired
- InboxRequired
- Customer ID or Customer EmailRequired
- Cc
- Bcc
- SubjectRequired
- MessageRequired
- Assigned To
- SourceRequired
- TypeRequired
- StatusRequired
- Priority
- Tags
- Notify Customer
- Message Format
- Notify Creating Agent
- Task ID
ActionThis is an event a Zap performs.Search or writeFind existing data in your app, or create a new record if no data is found- MethodRequired
- URLRequired
- Data Pass-Through?
- Data
- Unflatten
- Basic Auth
- Headers
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- URLRequired
- Payload_type
- Data
- Wrap Request In Array
- File
- Unflatten
- Basic Auth
- Headers
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.