Teamwork Desk makes it easy for your team to handle any customer support queries that come their way.

Repetitive tasks can take away from the time you could be spending solving problems for your customers. Zapier helps your team stay on top of support tickets and provides easy access to your customer query details by automatically creating workflows in Teamwork Desk. You can also use Zapier to add your customers to your email lists so you can keep in touch long after their problem is solved. 

Here are some creative ways to use Teamwork Desk with Zapier:

 Help your teams collaborate on the best solution to your help desk tickets when you use Zapier to post new Teamwork Desk tickets to a Slack channel. 

 Create Teamwork Projects tasks for new Teamwork Desk tickets and then link them. That way your team knows exactly who the customer is, what the issue is, and how they are going to divide and conquer. Since the two are linked, both tools will be updated once the ticket is complete, so your customer service team knows nothing slipped through the cracks. 

 After a customer query is resolved, there’s always an opportunity to stay in touch with an email nurturing campaign or a company newsletter. You can use Zapier to add new customers to a MailChimp or ActiveCampaign list.

Teamwork Desk

MySQL is a premier database used in millions of production environments around the world. Easily plug your MySQL database into any web service.

MySQL

Zoho Creator is an online database builder. Its easy drag-n-drop interface lets you create custom applications for every data collection need, define workflow and also configure business rules that are unique to your business.

Zoho Creator

Knack is the easy way to build online databases and applications.

Knack

Create, edit, and share spreadsheets wherever you are with Google Sheets, and get automated insights from your data.

Google Sheets

Microsoft's Excel is a spreadsheet application used by millions of users across the world. It is part of the Office ecosystem and is considered the industry standard for spreadsheets. 

Only files on OneDrive for Business (available with Office 365 and Sharepoint server) are supported at this time with Zapier.

Microsoft Excel

Smartsheet is a leading cloud-based platform for work execution, enabling teams and organizations to plan, capture, manage, automate, and report on work at scale, resulting in more efficient processes and better business outcomes.

Whether you use Smartsheet to manage your sales pipeline or event schedules, increase your team's productivity and get more done by using Zapier to eliminate manual tasks. Use Zapier to connect Smartsheet to your email, web forms, or note-taking apps. In just a few clicks, you can set up integrations to automatically move new lead information into new rows, send an email when an attachment is added to a row, and so much more.

Here are some creative ways to use Smartsheet with Zapier:

 Never miss a lead again. Add all new leads from Facebook Lead Ads as new rows in Smartsheet, so your team can quickly access the information they need to reach more customers.

 Keep tabs on changes in Smartsheet without leaving your inbox. Send yourself a Gmail email when a row is updated.

 Pass new comments in Smartsheet to Slack, and continue collaborating in your team channel.

Teamwork Desk

Smartsheet

Teamwork Desk

Smartsheet

Teamwork Desk + Smartsheet Integrations

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