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Microsoft Excel + Freshdesk

Microsoft Excel + Freshdesk

Microsoft Excel + Freshdesk integrations

Create new Microsoft Excel rows for each new Freshdesk ticket

Stay on top of support inquiries by organizing your Freshdesk tickets in a Microsoft Excel spreadsheet. With this workflow, new tickets in Freshdesk will be added as rows in your Excel file, keeping your team's customer support data up-to-date and easy to manage. No manual data entry required – just seamless organization for improved team efficiency.

  1. When this happens...
    New Ticket
    New Ticket
    New TicketTriggers when there is a new ticket is created in Freshdesk.
  2. automatically do this!
    Add Row
    Add Row
    Add RowAdds a new row to the end of a worksheet.
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More things you can do with Freshdesk and Microsoft Excel

Discover other triggers and actions you can use with Freshdesk and Microsoft Excel

  • Freshdesk triggers, actions, and search
    New Ticket

    Triggers when there is a new ticket is created in Freshdesk.

    Trigger
    Instant
    Try It
  • Freshdesk triggers, actions, and search
    New Ticket Note

    Triggers when a Note is added to a Ticket.

    Trigger
    Instant
    Try It
    • Name
      Required
    • Description
    • Notes
    • Domains
    Action
    Write
    • Ticket No
      Required
    • Notes
      Required
    • Private
      Required
    Action
    Write
    • Forum Category
      Required
    • Name
      Required
    • Type
      Required
    • Visibility
      Required
    • Description
    Action
    Write
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About Microsoft Excel
Microsoft's Excel is a spreadsheet application used by millions of users across the world. It is part of the Office ecosystem and is considered the industry standard for spreadsheets. Only files on OneDrive for Business (available with Office 365 and Sharepoint server) are supported at this time with Zapier.
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About Freshdesk
Freshdesk is an online helpdesk software with multiple channel customer service to support customers across email, phone, chat, web, Twitter and more.
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