Create JIRA issues for new or updated PagerDuty incidents
PagerDuty + Jira Software Server
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Add new rows on Google Sheets for new incidents on PagerDuty
PagerDuty + Google Sheets
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Trigger PagerDuty incidents for new messages in Slack
Slack + PagerDuty
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Send emails for new incidents on PagerDuty
PagerDuty + Email by Zapier
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Trigger PagerDuty incidents for new RSS posts
RSS by Zapier + PagerDuty
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Send emails through Gmail for new PagerDuty incidents
PagerDuty + Gmail
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Creating a great customer experience requires constant communication within your team. You can use Zapier with PagerDuty to automatically create issues in your project management system and keep records for important tasks so your team can focus on creating and maintaining great customer experiences. You can even use Zapier to remind your team members when they’re on call—so nothing slips through the cracks.

Here are some creative ways to use PagerDuty with Zapier:

Make sure your team members know when they’re on call. Set up a weekly or daily trigger to find the user on call in PagerDuty and send a reminder message through Slack.
Create JIRA issues for new or updated PagerDuty incidents so your development team can get them resolved faster.
The last thing you want to worry about in an all-hands-on-deck situation is record-keeping. You can focus on more important tasks when you use Zapier to add new rows to a Google Sheets spreadsheet when there are new or updated incidents in PagerDuty.

The following PagerDuty Triggers, Searches, Filters, and Actions are supported by Zapier:

Triggers

InstantNew or Updated Incident
Triggers when new incidents are created, or when existing incidents change state.

Actions

Add Acknowledge Event
Acknowledge the incident with this Incident Key.
Add Resolve Event
Resolve the incident with this Incident Key.
Add Trigger Event
Trigger an incident in PagerDuty with this Incident Key.

Searches

Find User on Call
Find the user on call for a specific schedule.

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Slack

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Google Sheets

Gmail

Zendesk

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Wufoo

Twilio

GitHub

Trello

Jira Software Cloud

Asana

Google Calendar

Autotask

AWS Lambda

Intercom

Webex

Smartsheet

Amazon SNS

Help Scout

Twitter

Jenkins

Discord

Google Forms

Better Uptime

ConnectWise Manage

Jira Service Desk

Freshping

Microsoft Office 365

Freshservice

Amazon CloudWatch

FogBugz

Pivotal Tracker

Zoho Desk

Hive

Ivanti Service Manager

Updown.io

Airtable

Basecamp 3

New Relic Insights

Google Hangouts Chat

Philips Hue

Podio

Pushover

Airbrake

PostgreSQL

Azure DevOps

Redmine

RingCentral

Pingdom

Site24x7

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Microsoft Excel

Spoke

MySQL

JotForm

Chatwork

Paperform

Yammer

GitLab

Groove

Scalr

Microsoft Outlook

Google Docs

Firebase / Firestore

Amazon SQS

Blink

Flowdock

Campfire

FullStory

Google Drive

Mailgun

Zoom

Geckoboard

HappyFox