Create JIRA issues for new or updated PagerDuty incidents
PagerDuty + Jira Software Server
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Add new rows on Google Sheets for new incidents on PagerDuty
PagerDuty + Google Sheets
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Trigger PagerDuty incidents for new messages in Slack
Slack + PagerDuty
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Send emails for new incidents on PagerDuty
PagerDuty + Email by Zapier
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Trigger PagerDuty incidents for new RSS posts
RSS by Zapier + PagerDuty
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Send emails through Gmail for new PagerDuty incidents
PagerDuty + Gmail
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Creating a great customer experience requires constant communication within your team. You can use Zapier with PagerDuty to automatically create issues in your project management system and keep records for important tasks so your team can focus on creating and maintaining great customer experiences. You can even use Zapier to remind your team members when they’re on call—so nothing slips through the cracks.

Here are some creative ways to use PagerDuty with Zapier:

Make sure your team members know when they’re on call. Set up a weekly or daily trigger to find the user on call in PagerDuty and send a reminder message through Slack.
Create JIRA issues for new or updated PagerDuty incidents so your development team can get them resolved faster.
The last thing you want to worry about in an all-hands-on-deck situation is record-keeping. You can focus on more important tasks when you use Zapier to add new rows to a Google Sheets spreadsheet when there are new or updated incidents in PagerDuty.

The following PagerDuty Triggers, Searches, Filters, and Actions are supported by Zapier:

Triggers

InstantNew or Updated Incident
Triggers when new incidents are created, or when existing incidents change state.

Actions

Add Acknowledge Event
Acknowledge the incident with this Incident Key.
Add Resolve Event
Resolve the incident with this Incident Key.
Add Trigger Event
Trigger an incident in PagerDuty with this Incident Key.

Searches

Find User on Call
Find the user on call for a specific schedule.

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Slack

Jira Software Server

Google Sheets

Gmail

Zendesk

Freshdesk

Twilio

Asana

Jira Software Cloud

Trello

GitHub

Google Calendar

Intercom

Wufoo

Autotask

AWS Lambda

Freshping

Jira Service Desk

Google Forms

ConnectWise Manage

Discord

Twitter

Amazon SNS

Webex

Better Uptime

Smartsheet

Help Scout

Jenkins

Updown.io

Pivotal Tracker

Freshservice

Amazon CloudWatch

Google Hangouts Chat

Philips Hue

Airtable

Microsoft Excel

Ivanti Service Manager

Basecamp 3

Hive

New Relic Insights

Pushover

Airbrake

Podio

New Relic

Spoke

MySQL

RingCentral

PostgreSQL

Azure DevOps

Zoho Desk

Redmine

Kayako

Zoom

GitLab

Pingdom

Site24x7

Microsoft Outlook

Scalr

JotForm

Amazon SQS

Blink

Linear

Chatwork

Paperform

SQL Server

Yammer

SolarWinds Service Desk

Google Docs

Firebase / Firestore

Clubhouse

Syncro

HappyFox

Flowdock

Campfire

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