PagerDuty Integrations
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Create JIRA issues for new or updated PagerDuty incidents
Want to make sure your development team gets on those incidents the moment they're reported? Activate this PagerDuty JIRA integration and we'll keep everything moving for you. It will trigger with each new or updated incident on PagerDuty once active, automatically creating a JIRA issue for you so you can trust your team will start tackling everything the moment it pops up.
How It Works
- A new incident is added or updated on PagerDuty
- Zapier automatically creates an issue on JIRA
What You Need
- PagerDuty account
- JIRA account
Add new rows on Google Sheets for new incidents on PagerDuty
If you're having trouble taking things down for the record while you're busy putting out fires, let this PagerDuty Google Sheets integration do the work for you behind the scenes so you can focus on urgent matters. Just set it up and it will begin triggering for each new incident on PagerDuty, adding every one to a new row on Google Sheets so you can be sure your records stay accurate, even during the busiest times.
How It Works
- A new incident is created on PagerDuty
- Zapier automatically adds a new row on Google Sheets
What You Need
- PagerDuty account
- Google Sheets account
Trigger PagerDuty incidents for new messages on Slack
Want to make sure you can communicate important events on PagerDuty as easily as you carry out the rest of your conversations on Slack? Try setting up this Slack PagerDuty integration between the two to bridge that gap. It will trigger for each new message on Slack, adding a new incident on the requested PagerDuty service with all the details you need.
How It Works
- A new message is sent on Slack
- Zapier automatically creates an incident on PagerDuty
What You Need
- Slack account
- PagerDuty account
Send emails for new incidents on PagerDuty
Need to stay in the loop or update others for new incidents on PagerDuty? Use this Zap to leverage our native email service for notifications. It will trigger with every new incident on PagerDuty, sending out an automated email with all the data you need to make sure that everyone is aware of what's going on.
Note: this integration uses Zapier's native email service. If you want to use your existing email account to send emails, try Zaps with email apps such as Gmail, Mailgun, SMTP or Mandrill.
How It Works
- A new incident is created on PagerDuty
- Zapier automatically sends an email
What You Need
- PagerDuty account
Trigger PagerDuty incidents for new RSS posts
Getting critical information for your SaaS via an RSS feed? Set up this Zap and you'll be able to track and report it all on PagerDuty automatically. From then on, it will trigger for every new item on the indicated RSS feed, reliably adding all its information to a new incident on the chosen PagerDuty service from then on.
How It Works
- A new post is made to an RSS feed
- Zapier automatically adds an incident on PagerDuty
What You Need
- PagerDuty account
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PagerDuty Integration Details
Launched on Zapier August 30, 2013
Creating a great customer experience requires constant communication within your team. You can use Zapier with PagerDuty to automatically create issues in your project management system and keep records for important tasks so your team can focus on creating and maintaining great customer experiences. You can even use Zapier to remind your team members when they’re on call—so nothing slips through the cracks.
Here are some creative ways to use PagerDuty with Zapier:
- Make sure your team members know when they’re on call. Set up a weekly or daily trigger to find the user on call in PagerDuty and send a reminder message through Slack.
- Create JIRA issues for new or updated PagerDuty incidents so your development team can get them resolved faster.
- The last thing you want to worry about in an all-hands-on-deck situation is record-keeping. You can focus on more important tasks when you use Zapier to add new rows to a Google Sheets spreadsheet when there are new or updated incidents in PagerDuty.
Zapier combines Triggers (like "New or Updated Incident") and Actions (like "Add Acknowledge Event") to complete an action in one app when a trigger occurs in another app. These combos—called "Zaps"—complete your tasks automatically.
The following PagerDuty Triggers, Searches, and Actions are supported by Zapier:
Acknowledge the incident with this Incident Key.
Resolve the incident with this Incident Key.
Trigger an incident in PagerDuty with this Incident Key.
Triggers when new incidents are created, or when existing incidents change state.
Find the user on call for a specific schedule.
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