Freshdesk + Google Sheets

Add rows to Google Sheets from new Freshdesk tickets

Make Google Sheets' collaborative and sharing features even more useful by setting up this handy Zap. This Freshdesk-Google Sheets integration will automatically add a new row to the Google Sheet of your choosing every time you receive a new ticket in Freshdesk, allowing you track all your issues in the spreadsheet.

Make Google Sheets' collaborative and sharing features even more useful by setting up this handy Zap. This Freshdesk-Google Sheets integration will automatically add a new row to the Google Sheet of your choosing every time you receive a new ticket in Freshdesk, allowing you track all your issues in the spreadsheet.

  1. When this happens...
    FreshdeskFreshdesk
    New Ticket

    Triggers when there is a new ticket is created in Freshdesk.

    TriggerInstant
  2. automatically do this!
    Google SheetsGoogle Sheets
    Create Spreadsheet Row

    Create a new row in a specific spreadsheet.

    ActionWrite
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Supported triggers and actions

  • Freshdesk triggers, actions, and search

    New Ticket

    Triggers when there is a new ticket is created in Freshdesk.

    Trigger
    Instant
    Try It
  • Freshdesk triggers, actions, and search

    New Ticket Note

    Triggers when a Note is added to a Ticket.

    Trigger
    Instant
    Try It
  • Freshdesk triggers, actions, and search

    Update Contact

    Triggers when a user is updated.

    Trigger
    Instant
    Try It
    • NameRequired

    • Description

    • Notes

    • Domains

    Action
    Write
  • Freshdesk triggers, actions, and search

    New Contact

    Triggers when a new customer is created.

    Trigger
    Instant
    Try It
  • Freshdesk triggers, actions, and search

    Update Ticket

    Triggers when a Ticket is updated.

    Trigger
    Instant
    Try It
    • Ticket NoRequired

    • NotesRequired

    • PrivateRequired

    Action
    Write
    • Forum CategoryRequired

    • NameRequired

    • TypeRequired

    • VisibilityRequired

    • Description

    Action
    Write