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  • Google Sheets logoGoogle Sheets logo

Freshdesk + Google Sheets Integrations

How to connect Freshdesk + Google Sheets

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  • Freshdesk triggers, actions, and search
    New Ticket
    Triggers when there is a new ticket is created in Freshdesk.
    Trigger
    Instant
  • Freshdesk triggers, actions, and search
    New Contact
    Triggers when a new customer is created.
    Trigger
    Instant
  • Freshdesk triggers, actions, and search
    New Ticket Note
    Triggers when a Note is added to a Ticket.
    Trigger
    Instant
  • Freshdesk triggers, actions, and search
    Update Ticket
    Triggers when a Ticket is updated.
    Trigger
    Instant
  • Freshdesk triggers, actions, and search
    Update Contact
    Triggers when a user is updated.
    Trigger
    Instant
  • Freshdesk triggers, actions, and search
    Add Notes to a Ticket
    Add Private or Public notes to a Freshdesk Support Ticket.
    Action
    Write
  • Freshdesk triggers, actions, and search
    Create Company
    Allows you to create a Company entry in Freshdesk.
    Action
    Write
  • Freshdesk triggers, actions, and search
    Create Forum
    Creates a Forum under a Category.
    Action
    Write
  • Freshdesk

    Creates a Forum Category.

    Scheduled

    Action

  • Freshdesk

    Create a new Forum Topic on Freshdesk Forums.

    Scheduled

    Action

  • Freshdesk

    Create a ticket in Freshdesk for your domain.

    Scheduled

    Action

  • Freshdesk

    Allows you to create a User/Customer in Freshdesk for your support domain.

    Scheduled

    Action

  • Freshdesk

    Finds an existing customer or a potential customer that has raised a ticket.

    Scheduled

    Action

  • Freshdesk

    Find a ticket by ID.

    Scheduled

    Action

  • Google Sheets

    Triggered when a new row is added to the bottom of a spreadsheet - works best with Team Drives.

    Scheduled

    Trigger

  • Google Sheets

    Triggered when a new row is added to the bottom of a spreadsheet.

    Instant

    Trigger

  • Google Sheets

    Triggered when you create a new spreadsheet.

    Scheduled

    Trigger

  • Google Sheets

    Triggered when a new row is added or modified in a spreadsheet - works best with Team Drives.

    Scheduled

    Trigger

  • Google Sheets

    Triggered when a new row is added or modified in a spreadsheet.

    Instant

    Trigger

  • Google Sheets

    Triggered when you create a new worksheet in a spreadsheet.

    Scheduled

    Trigger

  • Google Sheets

    Create a new column in a specific spreadsheet.

    Scheduled

    Action

  • Google Sheets

    Create a new row in a specific spreadsheet.

    Scheduled

    Action

  • Google Sheets

    Create one or more new rows in a specific spreadsheet (with line item support).

    Scheduled

    Action

  • Google Sheets

    Create a new worksheet by copying an existing worksheet.

    Scheduled

    Action

  • Google Sheets

    Create a blank spreadsheet or duplicate an existing spreadsheet. Optionally, provide headers.

    Scheduled

    Action

  • Google Sheets

    Create a blank worksheet with a title. Optionally, provide headers.

    Scheduled

    Action

  • Google Sheets

    Deletes the content of a row in a specific spreadsheet. Deleted rows will appear as blank rows in your spreadsheet. Please use with caution.

    Scheduled

    Action

  • Google Sheets

    Update a row in a specific spreadsheet.

    Scheduled

    Action

  • Google Sheets

    Finds many matched rows (10 max.) by a column and value.

    Scheduled

    Action

  • Google Sheets

    Returns many rows (20 max.) as a single JSON value and flat rows (line items).

    Scheduled

    Action

  • Google Sheets

    Finds a row by a column and value. Returns the entire row if one is found.

    Scheduled

    Action

  • Google Sheets

    Finds or creates a specific lookup row.

    Scheduled

    Action

How Freshdesk + Google Sheets Integrations Work

  1. Step 1: Authenticate Freshdesk and Google Sheets.
    30 seconds
  2. Step 2: Pick one of the apps as a trigger, which will kick off your automation.
    15 seconds
  3. Step 3: Choose a resulting action from the other app.
    15 seconds
  4. Step 4: Select the data you want to send from one app to the other.
    2 minutes
  5. That’s it! More time to work on other things.

Freshdesk Tutorials

Google Sheets Tutorials

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freshdesk logo

About Freshdesk

Freshdesk is an online helpdesk software with multiple channel customer service to support customers across email, phone, chat, web, Twitter and more.

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google-sheets logo
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About Google Sheets

Create, edit, and share spreadsheets wherever you are with Google Sheets, and get automated insights from your data.
Learn more

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