When this happens...
FreshdeskUpdate Ticket
Then do this...
Google SheetsCreate Spreadsheet Row

If you're searching for a way to ensure your Google Sheets match your activity on Freshdesk, try this Freshdesk Google Sheets integration. After you set it up, a new row will be added to Google Sheets for any tickets that get updated on Freshdesk.

How It Works

  1. A ticket is updated on Freshdesk
  2. Zapier automatically adds a new row to Google Sheets

What You Need

  • Freshdesk account
  • Google Sheets account

Why Zapier?

Free

Get started for free—14 day trial of premium features and apps.

Easy

No coding required—automate any of 1,000+ apps in minutes.

Secure

Enterprise-level security—connect mission-critical apps.

It's easy to connect Freshdesk + Google Sheets and requires absolutely zero coding experience—the only limit is your own imagination.

When this happens...
then do this!
Freshdesk
New Contact

Triggers when a new customer is created.

Freshdesk
Create Company

Allows you to create a Company entry in Freshdesk.

Freshdesk
New Ticket Note

Triggers when a Note is added to a Ticket.

Freshdesk
Create Ticket

Create a ticket in Freshdesk for your domain.

Freshdesk
New Ticket

Triggers when there is a new ticket is created in Freshdesk.

Freshdesk
Create Contact

Allows you to create a User/Customer in Freshdesk for your support domain.

Google Sheets
New or Updated Spreadsheet Row

Triggered when a new row is added or modified in a spreadsheet.

Google Sheets
Create Spreadsheet Row

Create a new row in a specific spreadsheet.

Google Sheets
New Spreadsheet Row

Triggered when a new row is added to the bottom of a spreadsheet.

Google Sheets
Update Spreadsheet Row

Update a row in a specific spreadsheet.

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Become a Zapier Integration Partner

Freshdesk is an online helpdesk software with multiple channel customer service to support customers across email, phone, chat, web, Twitter and more.

Create, edit, and share spreadsheets wherever you are with Google Sheets, and get automated insights from your data.