Freshdesk + Google Sheets
Create Freshdesk tickets for new or updated rows in a Google Sheet
When you have ticket info in a spreadsheet, you'll want the details added to your ticketing tool. This integration helps by automatically creating a Freshdesk ticket when there is a new/updated row in a Google Sheet. You won't have to manually create a ticket from your spreadsheet again.
When you have ticket info in a spreadsheet, you'll want the details added to your ticketing tool. This integration helps by automatically creating a Freshdesk ticket when there is a new/updated row in a Google Sheet. You won't have to manually create a ticket from your spreadsheet again.
- When this happens...New or Updated Spreadsheet Row
Triggers when a new row is added or modified in a spreadsheet.
- automatically do this!Create Ticket
Create a ticket in Freshdesk for your domain.
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Dont Change Sheet Structure
Drive
SpreadsheetRequired
WorksheetRequired
Try ItDrive
Try ItDont Change Sheet Structure
No Team Drive
SpreadsheetRequired
WorksheetRequired
Trigger column
Try ItDrive
SpreadsheetRequired
WorksheetRequired
Column NameRequired
Index
Dont Change Sheet Structure
No Team Drive
SpreadsheetRequired
WorksheetRequired
Try ItDont Change Sheet Structure
Drive
SpreadsheetRequired
WorksheetRequired
Trigger column
Try ItDrive
SpreadsheetRequired
Try ItDrive
SpreadsheetRequired
WorksheetRequired
Use Timezone set up on the spreadsheet to format date values?
