Freshdesk + Google Sheets
Update Freshdesk tickets with notes from new or updated Google Sheets rows on team drive
Automatically maintain comprehensive records with this workflow. Whenever a row is modified or added in Google Sheets on your Team Drive, nurtures a note about the changes on a corresponding Freshdesk ticket. This process ensures your team is consistently briefed on the latest updates, making ticket resolution more seamless and effective.
Automatically maintain comprehensive records with this workflow. Whenever a row is modified or added in Google Sheets on your Team Drive, nurtures a note about the changes on a corresponding Freshdesk ticket. This process ensures your team is consistently briefed on the latest updates, making ticket resolution more seamless and effective.
- When this happens...New or Updated Spreadsheet Row (Team Drive)
Triggers when a new row is added or an existing row is updated in a spreadsheet. Optimized for Team Drive.
- automatically do this!Add Notes to a Ticket
Add Private or Public notes to a Freshdesk Support Ticket.
- Free forever for core features
- 14 day trial for premium features & apps
Dont Change Sheet Structure
Drive
SpreadsheetRequired
WorksheetRequired
Try ItDrive
Try ItDont Change Sheet Structure
No Team Drive
SpreadsheetRequired
WorksheetRequired
Trigger column
Try ItDrive
SpreadsheetRequired
WorksheetRequired
Column NameRequired
Index
Dont Change Sheet Structure
No Team Drive
SpreadsheetRequired
WorksheetRequired
Try ItDont Change Sheet Structure
Drive
SpreadsheetRequired
WorksheetRequired
Trigger column
Try ItDrive
SpreadsheetRequired
Try ItDrive
SpreadsheetRequired
WorksheetRequired
Use Timezone set up on the spreadsheet to format date values?
