• Freshdesk logoFreshdesk logo
  • ManyChat logoManyChat logo

Freshdesk + ManyChat Integrations

How to connect Freshdesk + ManyChat

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  • Freshdesk triggers, actions, and search
    New Ticket
    Triggers when there is a new ticket is created in Freshdesk.
    Trigger
    Instant
  • Freshdesk triggers, actions, and search
    New Contact
    Triggers when a new customer is created.
    Trigger
    Instant
  • Freshdesk triggers, actions, and search
    New Ticket Note
    Triggers when a Note is added to a Ticket.
    Trigger
    Instant
  • Freshdesk triggers, actions, and search
    Update Ticket
    Triggers when a Ticket is updated.
    Trigger
    Instant
  • Freshdesk triggers, actions, and search
    Update Contact
    Triggers when a user is updated.
    Trigger
    Instant
  • Freshdesk triggers, actions, and search
    Add Notes to a Ticket
    Add Private or Public notes to a Freshdesk Support Ticket.
    Action
    Write
  • Freshdesk triggers, actions, and search
    Create Company
    Allows you to create a Company entry in Freshdesk.
    Action
    Write
  • Freshdesk triggers, actions, and search
    Create Forum
    Creates a Forum under a Category.
    Action
    Write
  • Freshdesk

    Creates a Forum Category.

    Scheduled

    Action

  • Freshdesk

    Create a new Forum Topic on Freshdesk Forums.

    Scheduled

    Action

  • Freshdesk

    Create a ticket in Freshdesk for your domain.

    Scheduled

    Action

  • Freshdesk

    Allows you to create a User/Customer in Freshdesk for your support domain.

    Scheduled

    Action

  • Freshdesk

    Finds an existing customer or a potential customer that has raised a ticket.

    Scheduled

    Action

  • Freshdesk

    Find a ticket by ID.

    Scheduled

    Action

  • ManyChat

    Triggers when a chat is opened with a user.

    Instant

    Trigger

  • ManyChat

    Triggers when your bot sends the “Trigger a Zap” event.

    Instant

    Trigger

  • ManyChat

    Triggers when a user has purchased an order.

    Instant

    Trigger

  • ManyChat

    Triggers when a user subscribes to your page.

    Instant

    Trigger

  • ManyChat

    Triggers when you add/update a selected custom field on a user.

    Instant

    Trigger

  • ManyChat

    Triggers when a new tag is added to a user.

    Instant

    Trigger

  • ManyChat

    Adds a tag to a user.

    Scheduled

    Action

  • ManyChat

    Removes a tag from a user.

    Scheduled

    Action

  • ManyChat

    Sends a dynamic message to user.

    Scheduled

    Action

  • ManyChat

    Sends a content to a user.

    Scheduled

    Action

  • ManyChat

    Sends a message to a user.

    Scheduled

    Action

  • ManyChat

    Adds or updates a custom field value for a user.

    Scheduled

    Action

  • ManyChat

    Subscribes existing ManyChat Subscriber to a Sequence. Subscribers can't be added via Zapier.

    Scheduled

    Action

  • ManyChat

    Unsubscribes a user from a sequence

    Scheduled

    Action

  • ManyChat

    Finds a order by ID.

    Scheduled

    Action

  • ManyChat

    Finds a user by custom field.

    Scheduled

    Action

  • ManyChat

    Finds a user by ID.

    Scheduled

    Action

  • ManyChat

    Finds a user by name.

    Scheduled

    Action

How Freshdesk + ManyChat Integrations Work

  1. Step 1: Authenticate Freshdesk and ManyChat.
    30 seconds
  2. Step 2: Pick one of the apps as a trigger, which will kick off your automation.
    15 seconds
  3. Step 3: Choose a resulting action from the other app.
    15 seconds
  4. Step 4: Select the data you want to send from one app to the other.
    2 minutes
  5. That’s it! More time to work on other things.

Freshdesk Tutorials

freshdesk logo
freshdesk logo

About Freshdesk

Freshdesk is an online helpdesk software with multiple channel customer service to support customers across email, phone, chat, web, Twitter and more.

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manychat logo
manychat logo

About ManyChat

ManyChat is an all-in-one Messenger Marketing platform. Create your Facebook Messenger bot for marketing, sales and support with our simple drag'n'drop builder. Effectively promote with built-in tools for growing audience. Start today – it's easy and free.
Learn more

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