Connect Freshdesk to SQL Server and automate any workflow

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1. Choose a Trigger

An event that starts an automation

2. Choose an Action

The event an automation performs after it's triggered

Endless possibilities

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Create your first workflow

Quickly connect Freshdesk to SQL Server with a Zapier template.

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Create Freshdesk tickets from new SQL Server rows through custom queries
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Freshdesk + SQL Server

Create Freshdesk tickets from new SQL Server rows through custom queries

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Freshdesk + SQL Server

How Zapier works

Zapier makes it easy to integrate Freshdesk with SQL Server - no code necessary. See how you can get setup in minutes.

Select a trigger from Freshdesk

A trigger is an event that starts your Zap and runs the workflow. For example, with Freshdesk, a trigger could be "New Ticket."

A trigger is the event that kicks off your automated workflow.

Setup an action from SQL Server

An action is what takes place after the automation is triggered. For example, with SQL Server, the action could be "New Row."

An action is the event that your automated workflow performs when triggered.

That’s it! You just connected Freshdesk to SQL Server

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Triggers and actions are the main components of every automated workflow.

Connect Freshdesk and SQL Server to integrate crucial parts of your business

With Zapier, you can integrate everything from basic data entry to end-to-end processes. Here are some of the business-critical workflows that people automate with Zapier.

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Connect Freshdesk and SQL Server to unlock the power of automation

With Zapier's 7,000 integrations, you can unify your tools within a connected system to improve your team's efficiency and deepen their impact.

Choose a Trigger

Start here

Choose an Action

Supported triggers and actions

Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.

New Ticket
Triggers when there is a new ticket is created in Freshdesk.
Trigger
Instant
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New Ticket Note
Triggers when a Note is added to a Ticket.
Trigger
Instant
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Update Contact
Triggers when a user is updated.
Trigger
Instant
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- Name
  Required
- Description
- Notes
- Domains
Action
Write
- Name
  Required
- Description
Action
Write

- Subject
  Required
- Email
  Required
- Type
- Description
  Required
- Priority
- CC Emails
Action
Write
- Api_docs_info
- HTTP Method
  Required
- URL
  Required
- Query String Parameters
- Headers
- Additional Request Headers
- Body
Action
Write

- Ticket Id
  Required
Action
Search
- Table/View
  Required
- Order_by
- Dedupe_key
Trigger
Scheduled
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New Table
Triggered when you add a new table.
Trigger
Scheduled
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- Table/View
  Required
Action
Write
- Table/View
  Required
- Lookup Column
  Required
- Lookup_value
  Required
Action
Search
- Query
  Required
Action
Search

New Contact
Triggers when a new customer is created.
Trigger
Instant
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Update Ticket
Triggers when a Ticket is updated.
Trigger
Instant
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- Ticket No
  Required
- Notes
  Required
- Private
  Required
Action
Write
- Forum Category Id
  Required
- Name
  Required
- Type
  Required
- Visibility
  Required
- Description
Action
Write
- Forum Category Id
  Required
- Forum
  Required
- Title
  Required
- Topic Description
  Required
- Sticky
- Locked
Action
Write
- Name
  Required
- Email
  Required
- Address
- Description
- Phone
- Job Title
- Tags
Action
Write
- Email
  Required
Action
Search
- Table/View
  Required
Trigger
Scheduled
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- Query
  Required
Trigger
Scheduled
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- Table/View
  Required
- Primary_key
  Required
- Order_by
- Trigger_column
Trigger
Scheduled
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- Table/View
  Required
- ID Column
  Required
Action
Write
- Query
  Required
Action
Search

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About Freshdesk

Freshdesk is an online helpdesk software with multiple channel customer service to support customers across email, phone, chat, web, Twitter and more.

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