Freshdesk
When this happens...
FreshdeskNew Ticket
Then do this...
TrelloCreate Card

If you use Freshdesk to manage your communication with users, you may sometimes want to send some of that communication to your team collaboration tool for follow up or other work that needs to be done. With Zapier, you can automatically connect Freshdesk to Trello for easy creation and management of those issues that may arise from Freshdesk communications.

How it works

  1. You receive a new ticket in Freshdesk
  2. Zapier automatically creates a new Trello card

What you'll need

  • A Trello account
  • A Freshdesk account

Why Zapier?

Free

Get started for free—14 day trial of premium features and apps.

Easy

No coding required—automate any of 1,000+ apps in minutes.

Secure

Enterprise-level security—connect mission-critical apps.

It's easy to connect Freshdesk + Trello and requires absolutely zero coding experience—the only limit is your own imagination.

When this happens...
then do this!
New Contact

Triggers when a new customer is created.

Create Company

Allows you to create a Company entry in Freshdesk.

New Ticket Note

Triggers when a Note is added to a Ticket.

Create Ticket

Create a ticket in Freshdesk for your domain.

New Ticket

Triggers when there is a new ticket is created in Freshdesk.

Create Contact

Allows you to create a User/Customer in Freshdesk for your support domain.

Card Updated

Triggers when a Card is updated in Trello.

Create List

Adds a new list on a specific board.

New Notification

Triggers when you get a new notification in Trello.

Create Board

Creates a new board.

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Become a Zapier Integration Partner

Freshdesk is an online helpdesk software with multiple channel customer service to support customers across email, phone, chat, web, Twitter and more.

Trello is a team collaboration tool that lets you organize anything and everything to keep your projects on task.

See Trello Integrations