Freshdesk + Twilio Integrations

In a matter of minutes and without a single line of code, Zapier allows you to automatically send info between Freshdesk and Twilio.

Get started with workflows like: Get Twilio SMS for new Freshdesk tickets. Or check out the rest of our guided workflows. Save time with Zapier; it's free to try.

Popular Ways to Connect Freshdesk and Twilio

It's easy to connect Freshdesk + Twilio and requires absolutely zero coding experience—the only limit is your own imagination.

Triggers when there is a new ticket is created in Freshdesk.

Triggers when a Note is added to a Ticket.

Triggers when a user is updated.

Triggered when a call is finished on your Twilio number.

Triggered when an SMS is sent to your Twilio number.

Triggers when a new customer is created.

Triggers when a Ticket is updated.

Triggered when you add a new phone number.

Triggered when a new recording is available on your account.

Triggered when a new transcription is available on your account.

Step 1: Authenticate Freshdesk + Twilio.
(30 seconds)
Step 2: Pick one of the apps as a trigger, which will kick off your automation.
(15 seconds)
Step 3: Choose a resulting action from the other app.
(15 seconds)
Step 4: Select the data you want to send from one app to the other.
(2 minutes)
That’s it! More time to work on other things.