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Freshdesk + Twilio Integrations

How to connect Freshdesk + Twilio

Zapier lets you send info between Freshdesk and Twilio automatically—no code required.

When this happens...
FreshdeskFreshdesk
New Contact

Triggers when a new customer is created.

automatically do this!
TwilioTwilio
Call Phone

Call a number or numbers and say a message.

Supported triggers and actions

What does this mean?

How Freshdesk + Twilio Integrations Work

  1. Step 1: Authenticate Freshdesk + Twilio.
    30 seconds
  2. Step 2: Pick one of the apps as a trigger, which will kick off your automation.
    15 seconds
  3. Step 3: Choose a resulting action from the other app.
    15 seconds
  4. Step 4: Select the data you want to send from one app to the other.
    2 minutes
  5. That’s it! More time to work on other things.

Freshdesk Tutorials

About Freshdesk

Freshdesk is an online helpdesk software with multiple channel customer service to support customers across email, phone, chat, web, Twitter and more.

Related categories

  • Customer Support

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twilio logo
twilio logo
twilio logo

About Twilio

An easy tool for developers to send and receive SMS and voice calls.
Learn More

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