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Get Twilio SMS for new Freshdesk tickets

  1. When this happensStep 1: New Ticket

  2. Then do thisStep 2: Send SMS

Do teammates need notifications for new Freshdesk tickets? This Freshdesk-Twilio integration will keep you updated anywhere you go by sending a Twilio SMS to the number of your choice for every new ticket your receive on Freshdesk.

How It Works

  1. A new ticket is added to Freshdesk
  2. Zapier automatically sends an SMS through Twilio

What You Need

  • Freshdesk account
  • Twilio account
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Connect Freshdesk + Twilio in Minutes

It's easy to connect Freshdesk + Twilio and requires absolutely zero coding experience—the only limit is your own imagination.

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