Get Slack notifications for new Freshdesk tickets
When this happensStep 1: New Ticket
Then do thisStep 2: Send Channel Message
Get Slack notifications each time a new ticket comes into your Freshdesk ticket view.
How It Works
- Zapier watches your ticket view inside of your Freshdesk account for new tickets
- When a new ticket is received, Zapier copies the ticket data you choose and posts a new message in Slack
What You Need
- Freshdesk account
- Slack account