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Freshdesk + Slack

Get Slack notifications for new Freshdesk tickets

Get Slack notifications each time a new ticket comes into your Freshdesk ticket view.

Get Slack notifications each time a new ticket comes into your Freshdesk ticket view.

  1. short arrow
    long arrow
    When this happens...
    FreshdeskFreshdesk
    New Ticket

    Triggers when there is a new ticket is created in Freshdesk.

    TriggerInstant
  2. automatically do this!
    SlackSlack
    Send Channel Message

    Post a new message to a specific #channel you choose. Can also schedule a message for later.

    ActionWrite

Supported triggers and actions

What does this mean?
freshdesk logo
freshdesk logo
freshdesk logo

About Freshdesk

Freshdesk is an online helpdesk software with multiple channel customer service to support customers across email, phone, chat, web, Twitter and more.

Related categories

  • Customer Support

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