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Get Slack notifications for new Freshdesk tickets

  1. When this happensStep 1: New Ticket

  2. Then do thisStep 2: Send Channel Message

Get Slack notifications each time a new ticket comes into your Freshdesk ticket view.

How It Works

  1. Zapier watches your ticket view inside of your Freshdesk account for new tickets
  2. When a new ticket is received, Zapier copies the ticket data you choose and posts a new message in Slack

What You Need

  • Freshdesk account
  • Slack account

Connect Freshdesk + Slack in Minutes

It's easy to connect Freshdesk + Slack and requires absolutely zero coding experience—the only limit is your own imagination.

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