Send Slack channel notifications when Freshdesk tickets are updated
When this happensStep 1: Update Ticket
Then do thisStep 2: Send Channel Message
If you want to notify other teams in Slack when Freshdesk tickets are updated, tagged, or placed in a new status, this Zap is for you! Make your app team aware of customer feedback. Let your dev team know when customers appreciate the new updates.
How this works
- Freshdesk tickets are updated...
- Zapier looks for specific changes to the ticket...
- Zapier sends a Slack channel notification
- Filter by Zapier