Create tickets in Freshdesk for new mentions in Slack
Stay on top of every mention in Slack by setting up this efficient workflow. As soon as someone mentions you in Slack, it creates a support ticket in Freshdesk. The process ensures that you never miss out on any important mentions, and every communication is tracked promptly in Freshdesk. This seamless workflow keeps your interaction responsive and organized.
Stay on top of every mention in Slack by setting up this efficient workflow. As soon as someone mentions you in Slack, it creates a support ticket in Freshdesk. The process ensures that you never miss out on any important mentions, and every communication is tracked promptly in Freshdesk. This seamless workflow keeps your interaction responsive and organized.
- When this happens...New Mention
Triggers when a username or highlight word is mentioned in a public #channel.
- automatically do this!Create Ticket
Create a ticket in Freshdesk for your domain.
- Free forever for core features
- 14 day trial for premium features & apps