Freshdesk + Slack
Create Slack channels for new Freshdesk tickets
When a new ticket pops up in Freshdesk, this workflow simplifies your communication by immediately creating a dedicated channel in Slack. This convenient automation ensures your team can start problem-solving right away, staying focused and organized as they tackle customer issues. No longer will you need to manually manage your teamwork – it’s a smooth process from ticket creation to resolution.
When a new ticket pops up in Freshdesk, this workflow simplifies your communication by immediately creating a dedicated channel in Slack. This convenient automation ensures your team can start problem-solving right away, staying focused and organized as they tackle customer issues. No longer will you need to manually manage your teamwork – it’s a smooth process from ticket creation to resolution.
- When this happens...New Ticket
Triggers when there is a new ticket is created in Freshdesk.
- automatically do this!Create Channel
Creates a new channel.
- Free forever for core features
- 14 day trial for premium features & apps
