Loading

Freshdesk + Slack Integrations

How to connect Freshdesk + Slack

Zapier lets you send info between Freshdesk and Slack automatically—no code required.

When this happens...
FreshdeskFreshdesk
New Contact

Triggers when a new customer is created.

automatically do this!
SlackSlack
Add Reminder

Adds a reminder for yourself or a teammate, just like the /remind slash command.

Freshdesk logo
Freshdesk logo
Slack logoSlack logo

Do Even More with Freshdesk + Slack

With Zapier, you can do more than just connect 2 apps—you can automate entire processes from beginning to end! Here are some popular ways users make their Freshdesk + Slack workflows do more for them.

  • Filter by Zapier logo

    Zapier users love adding Filter by Zapier to their workflows

    Send Slack channel notifications when Freshdesk tickets are updated

    Send Slack channel notifications when Freshdesk tickets are updated
    • Filter by Zapier logo
    • Freshdesk logo
    • Slack logo
    Filter by Zapier + Freshdesk + Slack
  • Digest by Zapier logo

    Zapier users love adding Digest by Zapier to their workflows

Supported triggers and actions

What does this mean?

How Freshdesk + Slack Integrations Work

  1. Step 1: Authenticate Freshdesk + Slack.
    30 seconds
  2. Step 2: Pick one of the apps as a trigger, which will kick off your automation.
    15 seconds
  3. Step 3: Choose a resulting action from the other app.
    15 seconds
  4. Step 4: Select the data you want to send from one app to the other.
    2 minutes
  5. That’s it! More time to work on other things.
Connect apps

Freshdesk Tutorials

Slack Tutorials

freshdesk logo
freshdesk logo
freshdesk logo

About Freshdesk

Freshdesk is an online helpdesk software with multiple channel customer service to support customers across email, phone, chat, web, Twitter and more.

Related categories

  • Customer Support

Similar Apps

Zendesk integrations

Zendesk

Customer Support
Help Scout integrations

Help Scout

Customer Support
Mojo Helpdesk integrations

Mojo Helpdesk

Customer Support
slack logo
slack logo
slack logo

About Slack

Slack is a platform for team communication: everything in one place, instantly searchable, available wherever you go. Offering instant messaging, document sharing and knowledge search for modern teams.
Learn More

Related categories

Similar Apps

Flowdock integrations

Flowdock

Team Chat
Chatwork integrations

Chatwork

Team Chat
Microsoft Teams integrations

Microsoft Teams

Microsoft, Team Chat

Get started for free

You can't add more hours to the day. Zapier is the next best thing.

Google LogoSign up with Google
Or
By signing up, you agree to Zapier’s
Terms of Service