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  • Google Drive logoGoogle Drive logo

Freshdesk + Google Drive Integrations

How to connect Freshdesk + Google Drive

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  • Freshdesk triggers, actions, and search
    New Ticket
    Triggers when there is a new ticket is created in Freshdesk.
    Trigger
    Instant
  • Freshdesk triggers, actions, and search
    New Contact
    Triggers when a new customer is created.
    Trigger
    Instant
  • Freshdesk triggers, actions, and search
    New Ticket Note
    Triggers when a Note is added to a Ticket.
    Trigger
    Instant
  • Freshdesk triggers, actions, and search
    Update Ticket
    Triggers when a Ticket is updated.
    Trigger
    Instant
  • Freshdesk triggers, actions, and search
    Update Contact
    Triggers when a user is updated.
    Trigger
    Instant
  • Freshdesk triggers, actions, and search
    Add Notes to a Ticket
    Add Private or Public notes to a Freshdesk Support Ticket.
    Action
    Write
  • Freshdesk triggers, actions, and search
    Create Company
    Allows you to create a Company entry in Freshdesk.
    Action
    Write
  • Freshdesk triggers, actions, and search
    Create Forum
    Creates a Forum under a Category.
    Action
    Write
  • Freshdesk

    Creates a Forum Category.

    Scheduled

    Action

  • Freshdesk

    Create a new Forum Topic on Freshdesk Forums.

    Scheduled

    Action

  • Freshdesk

    Create a ticket in Freshdesk for your domain.

    Scheduled

    Action

  • Freshdesk

    Allows you to create a User/Customer in Freshdesk for your support domain.

    Scheduled

    Action

  • Freshdesk

    Finds an existing customer or a potential customer that has raised a ticket.

    Scheduled

    Action

  • Freshdesk

    Find a ticket by ID.

    Scheduled

    Action

  • Google Drive

    Triggers when any new file is added (inside of any folder).

    Scheduled

    Trigger

  • Google Drive

    Triggers when a new file is added directly to a specific folder (but not its subfolders).

    Scheduled

    Trigger

  • Google Drive

    Triggers when a new folder is added directly to a specific folder (but not its subfolders).

    Scheduled

    Trigger

  • Google Drive

    Triggers when a file is updated in a specific folder (but not its subfolders).

    Scheduled

    Trigger

  • Google Drive

    Create a copy of the specified file.

    Scheduled

    Action

  • Google Drive

    Copies an existing file from another service to Google Drive.

    Scheduled

    Action

  • Google Drive

    Create a new, empty folder.

    Scheduled

    Action

  • Google Drive

    Move a file from one folder to another.

    Scheduled

    Action

  • Google Drive

    Create a new file from plain text.

    Scheduled

    Action

  • Google Drive

    Upload a file to Drive, that replaces an existing file.

    Scheduled

    Action

  • Google Drive

    Adds a sharing scope to the sharing preference of a file. Does not remove existing sharing settings. Provides a sharing URL.

    Scheduled

    Action

  • Google Drive

    Search for a specific file by name.

    Scheduled

    Action

  • Google Drive

    Search for a specific folder by name.

    Scheduled

    Action

  • Google Drive

    Finds or creates a specific file v2.

    Scheduled

    Action

  • Google Drive

    Finds or creates a specific folder v2.

    Scheduled

    Action

How Freshdesk + Google Drive Integrations Work

  1. Step 1: Authenticate Freshdesk and Google Drive.
    30 seconds
  2. Step 2: Pick one of the apps as a trigger, which will kick off your automation.
    15 seconds
  3. Step 3: Choose a resulting action from the other app.
    15 seconds
  4. Step 4: Select the data you want to send from one app to the other.
    2 minutes
  5. That’s it! More time to work on other things.

Freshdesk Tutorials

Google Drive Tutorials

freshdesk logo
freshdesk logo

About Freshdesk

Freshdesk is an online helpdesk software with multiple channel customer service to support customers across email, phone, chat, web, Twitter and more.

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google-drive logo
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About Google Drive

Google Drive is Google's file sync app that lets you store all of your files online alongside your Google Docs documents, and keep them synced with all of your devices.
Learn more

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