Freshdesk + Google Forms
Generate Freshdesk tickets for new responses in Google Forms spreadsheets
Sometimes it can be hard to decipher exactly what is the problem that needs support. Get a bit more clarity after setting up this integration. Just setup a Google Form, and new responses in the Google Forms spreadsheet will generate Freshdesk tickets. Make sure common questions are entered into the form, and now the support team will have an easier time understanding their tickets.
Sometimes it can be hard to decipher exactly what is the problem that needs support. Get a bit more clarity after setting up this integration. Just setup a Google Form, and new responses in the Google Forms spreadsheet will generate Freshdesk tickets. Make sure common questions are entered into the form, and now the support team will have an easier time understanding their tickets.
- When this happens...New Form Response
Triggers when a new form response is received.
- automatically do this!Create Ticket
Create a ticket in Freshdesk for your domain.
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