Generate Freshdesk tickets for new responses in Google Forms spreadsheets
When this happensStep 1: New Response in Spreadsheet
Then do thisStep 2: Create Ticket
Sometimes it can be hard to decipher exactly what is the problem that needs support. Get a bit more clarity after setting up this integration. Just setup a Google Form, and new responses in the Google Forms spreadsheet will generate Freshdesk tickets. Make sure common questions are entered into the form, and now the support team will have an easier time understanding their tickets.