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Freshdesk + LiveChat Integrations

How to connect Freshdesk + LiveChat

Zapier lets you send info between Freshdesk and LiveChat automatically—no code required.

When this happens...
LiveChatLiveChat
Chat Changed

Triggers when the tag list for a particular chat was changed.

automatically do this!
FreshdeskFreshdesk
Add Notes to a Ticket

Add Private or Public notes to a Freshdesk Support Ticket.

Supported triggers and actions

What does this mean?

How Freshdesk + LiveChat Integrations Work

  1. Step 1: Authenticate Freshdesk + LiveChat.
    30 seconds
  2. Step 2: Pick one of the apps as a trigger, which will kick off your automation.
    15 seconds
  3. Step 3: Choose a resulting action from the other app.
    15 seconds
  4. Step 4: Select the data you want to send from one app to the other.
    2 minutes
  5. That’s it! More time to work on other things.
Connect apps

Freshdesk Tutorials

About Freshdesk

Freshdesk is an online helpdesk software with multiple channel customer service to support customers across email, phone, chat, web, Twitter and more.

Related categories

  • Customer Support

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About LiveChat

LiveChat is the faster way to contact your customers. It is a web-based chat tool that lets you chat with your website visitors.
Learn More

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