Freshdesk + Intercom Integrations

In a matter of minutes and without a single line of code, Zapier allows you to automatically send info between Freshdesk and Intercom.


Get started with workflows like: Create new Freshdesk tickets when Intercom users are tagged. Or check out the rest of our guided workflows. Save time with Zapier; it's free to try.

Connect Freshdesk + Intercom in Minutes

It's easy to connect Freshdesk + Intercom and requires absolutely zero coding experience—the only limit is your own imagination.

All Triggers & Actions

InstantNew Ticket

Triggers when there is a new ticket is created in Freshdesk.

InstantNew Ticket Note

Triggers when a Note is added to a Ticket.

InstantUpdate Contact

Triggers when a user is updated.

InstantLead Converted to User

Triggers when a lead converts to a user.

InstantTag Added to Lead

Triggers when a lead is tagged.

InstantNew Contact

Triggers when a new customer is created.

InstantUpdate Ticket

Triggers when a Ticket is updated.

InstantLead Added Email

Triggers when a Lead enters an email address.

InstantNew Lead

Triggers when a new Lead is created.

InstantTag Added to Conversation

Triggers when a new tag is added to a conversation in Intercom.

How Freshdesk + Intercom Integrations Work

  1. Step 1: Authenticate Freshdesk + Intercom.
    (30 seconds)

  2. Step 2: Pick one of the apps as a trigger, which will kick off your automation.
    (15 seconds)

  3. Step 3: Choose a resulting action from the other app.
    (15 seconds)

  4. Step 4: Select the data you want to send from one app to the other.
    (2 minutes)

  5. That’s it! More time to work on other things.

Connect Freshdesk + Intercom