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  • Gmail logoGmail logo

Freshdesk + Gmail Integrations

How to connect Freshdesk + Gmail

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Do Even More with Freshdesk + Gmail

With Zapier, you can do more than just connect 2 apps—you can automate entire processes from beginning to end! Here are some popular ways users make their Freshdesk + Gmail workflows do more for them.

  • Freshdesk triggers, actions, and search
    New Ticket
    Triggers when there is a new ticket is created in Freshdesk.
    Trigger
    Instant
  • Freshdesk triggers, actions, and search
    New Contact
    Triggers when a new customer is created.
    Trigger
    Instant
  • Freshdesk triggers, actions, and search
    New Ticket Note
    Triggers when a Note is added to a Ticket.
    Trigger
    Instant
  • Freshdesk triggers, actions, and search
    Update Ticket
    Triggers when a Ticket is updated.
    Trigger
    Instant
  • Freshdesk triggers, actions, and search
    Update Contact
    Triggers when a user is updated.
    Trigger
    Instant
  • Freshdesk triggers, actions, and search
    Add Notes to a Ticket
    Add Private or Public notes to a Freshdesk Support Ticket.
    Action
    Write
  • Freshdesk triggers, actions, and search
    Create Company
    Allows you to create a Company entry in Freshdesk.
    Action
    Write
  • Freshdesk triggers, actions, and search
    Create Forum
    Creates a Forum under a Category.
    Action
    Write
  • Freshdesk

    Creates a Forum Category.

    Scheduled

    Action

  • Freshdesk

    Create a new Forum Topic on Freshdesk Forums.

    Scheduled

    Action

  • Freshdesk

    Create a ticket in Freshdesk for your domain.

    Scheduled

    Action

  • Freshdesk

    Allows you to create a User/Customer in Freshdesk for your support domain.

    Scheduled

    Action

  • Freshdesk

    Finds an existing customer or a potential customer that has raised a ticket.

    Scheduled

    Action

  • Freshdesk

    Find a ticket by ID.

    Scheduled

    Action

  • Gmail

    Triggers when you receive a new attachment (triggers once per attachment).

    Scheduled

    Trigger

  • Gmail

    Triggers when you add a new label.

    Scheduled

    Trigger

  • Gmail

    Triggers when you label an email.

    Scheduled

    Trigger

  • Gmail

    Triggers when a new e-mail appears in the specified mailbox.

    Scheduled

    Trigger

  • Gmail

    Triggers when you receive a new email that matches a search string you provide.

    Scheduled

    Trigger

  • Gmail

    Triggers when you receive a new email and star it within two days.

    Scheduled

    Trigger

  • Gmail

    Triggers when a new thread starts.

    Scheduled

    Trigger

  • Gmail

    Add a label to an email message.

    Scheduled

    Action

  • Gmail

    Create (but do not send) a new email message.

    Scheduled

    Action

  • Gmail

    Creates a new label.

    Scheduled

    Action

  • Gmail

    Create and send a new email message.

    Scheduled

    Action

  • Gmail

    Remove a label from an email message.

    Scheduled

    Action

  • Gmail

    Send a reply to an email message.

    Scheduled

    Action

  • Gmail

    Finds an email message.

    Scheduled

    Action

  • Gmail

    Finds or creates a specific message.

    Scheduled

    Action

How Freshdesk + Gmail Integrations Work

  1. Step 1: Authenticate Freshdesk and Gmail.
    30 seconds
  2. Step 2: Pick one of the apps as a trigger, which will kick off your automation.
    15 seconds
  3. Step 3: Choose a resulting action from the other app.
    15 seconds
  4. Step 4: Select the data you want to send from one app to the other.
    2 minutes
  5. That’s it! More time to work on other things.

Freshdesk Tutorials

Gmail Tutorials

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About Freshdesk

Freshdesk is an online helpdesk software with multiple channel customer service to support customers across email, phone, chat, web, Twitter and more.

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About Gmail

One of the most popular email services, Gmail keeps track of all your emails with threaded conversations, tags, and Google-powered search to find any message you need.
Learn more

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