Freshdesk
When this happens...
FreshdeskNew Contact
do these tasks!
Digest by ZapierAppend Entry and Schedule Digest
GmailSend Email

You work hard to please your customers, but it can be hard to keep track of everyone you delight. This workflow watches for new customers created in Freshdesk, adds them to a digest, and delivers that digest to your inbox on a schedule you set.

How this Freshdesk-Digest-Gmail integration works

  1. A new customer is created in Freshdesk
  2. Zapier takes that customer's info, and appends it to a digest
  3. That digest is delivered to you via Gmail on a schedule you set

Apps involved

  • Freshdesk
  • Digest by Zapier
  • Gmail

Why Zapier?

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Enterprise-level security—connect mission-critical apps.

It's easy to connect Freshdesk + Gmail and requires absolutely zero coding experience—the only limit is your own imagination.

When this happens...
then do this!
New Contact

Triggers when a new customer is created.

Create Company

Allows you to create a Company entry in Freshdesk.

New Ticket Note

Triggers when a Note is added to a Ticket.

Create Ticket

Create a ticket in Freshdesk for your domain.

New Ticket

Triggers when there is a new ticket is created in Freshdesk.

Create Contact

Allows you to create a User/Customer in Freshdesk for your support domain.

New Email Matching Search

Triggers when you receive a new email that matches a search string you provide.

Create Draft

Create (but do not send) a new email message.

New Labeled Email

Triggers when you receive a new email and label it within two days.

Send Email

Create and send a new email message.

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Freshdesk is an online helpdesk software with multiple channel customer service to support customers across email, phone, chat, web, Twitter and more.

One of the most popular email services, Gmail keeps track of all your emails with treaded conversations, tags, and Google-powered search to locate find any message you need.

See Gmail Integrations