Loading

Freshdesk + Gmail + Digest by Zapier

Get a digest of Freshdesk ticket notes sent to your Gmail on a set schedule

Your team takes notes on your customers, but you might have to dig to find that helpful information. With this workflow, you can see these notes in one place on a schedule you set. Every new note on a Freshdesk ticket is added to a digest. Zapier will deliver your digest to Gmail every day, week, or month.

Your team takes notes on your customers, but you might have to dig to find that helpful information. With this workflow, you can see these notes in one place on a schedule you set. Every new note on a Freshdesk ticket is added to a digest. Zapier will deliver your digest to Gmail every day, week, or month.

  1. long arrow
    short arrow
    When this happens...
    FreshdeskFreshdesk
    New Ticket Note

    Triggers when a Note is added to a Ticket.

    TriggerInstant
  2. long arrow
    short arrow
    automatically do this...
    Digest by ZapierDigest by Zapier
    Append Entry and Schedule Digest

    Appends an entry to your digest, and schedules a time for it to be released.

    ActionWrite
  3. then do this!
    GmailGmail
    Send Email

    Create and send a new email message.

    ActionWrite

Supported triggers and actions

What does this mean?
freshdesk logo
freshdesk logo
freshdesk logo

About Freshdesk

Freshdesk is an online helpdesk software with multiple channel customer service to support customers across email, phone, chat, web, Twitter and more.

Related categories

  • Customer Support

Similar Apps

Zendesk integrations

Zendesk

Customer Support
Help Scout integrations

Help Scout

Customer Support
Mojo Helpdesk integrations

Mojo Helpdesk

Customer Support
gmail logo
gmail logo
gmail logo

Related categories

Similar Apps

IMAP by Zapier integrations

IMAP by Zapier

Email, Zapier
SMTP by Zapier integrations

SMTP by Zapier

Email, Zapier
Microsoft Office 365 integrations

Microsoft Office 365

Email, Microsoft
digest logo
digest logo
digest logo

About Digest by Zapier

Digest captures info from multiple events in your workflows and collects them in a single easily consumed summary that can be sent to any app.

Related categories

Get started for free

You can't add more hours to the day. Zapier is the next best thing.

Google LogoSign up with Google
Or
By signing up, you agree to Zapier’s
Terms of Service