Get a digest of Freshdesk ticket notes sent to your Gmail on a set schedule

Your team takes notes on your customers, but you might have to dig to find that helpful information. With this workflow, you can see these notes in one place on a schedule you set. Every new note on a Freshdesk ticket is added to a digest. Zapier will deliver your digest to Gmail every day, week, or month.

How this Freshdesk-Digest-Gmail integration works

  1. A new note is added to a Freshdesk ticket
  2. Zapier's Digest app stores a running log of those new notes
  3. At a time you set, your digest is sent via Gmail

Apps involved

  • Freshdesk
  • Digest by Zapier
  • Gmail
Get a digest of Freshdesk ticket notes sent to your Gmail on a set schedule
Freshdesk integration logo

Freshdesk is an online helpdesk software with multiple channel customer service to support customers across email, phone, chat, web, Twitter and more.

Gmail integration logo

One of the most popular email services, Gmail keeps track of all your emails with treaded conversations, tags, and Google-powered search to locate find any message you need.

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