Freshdesk + GitHub Integrations

How to connect Freshdesk + GitHub

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Create GitHub issues for new Freshdesk tickets

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Create GitHub issues for updated tickets on Freshdesk

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Create GitHub issues for new Freshdesk tickets

Details

Try it

Create GitHub issues for updated tickets on Freshdesk

Details

Try it

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Supported triggers and actions

What does this mean?

New Ticket
Triggers when there is a new ticket is created in Freshdesk.
Trigger
Instant
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New Ticket Note
Triggers when a Note is added to a Ticket.
Trigger
Instant
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Update Contact
Triggers when a user is updated.
Trigger
Instant
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- NameRequired
- Description
- Notes
- Domains
Action
Write
- NameRequired
- Description
Action
Write

- SubjectRequired
- EmailRequired
- Type
- DescriptionRequired
- Priority
- CC Emails
Action
Write
- Welcome
Action
Write

- EmailRequired
Action
Search
- RepoRequired
Trigger
Scheduled
Try It
- RepoRequired
Trigger
Scheduled
Try It
- RepoRequired
- Issue Only
Trigger
Scheduled
Try It
- Actor of EventRequired
Trigger
Scheduled
Try It
- RepoRequired
Trigger
Scheduled
Try It
- RepoRequired
Trigger
Scheduled
Try It
New Organization
Triggered when a new organization is created.
Trigger
Scheduled
Try It
- RepoRequired
Trigger
Scheduled
Try It
- Who is requested to review?
- Repo
Trigger
Scheduled
Try It
- RepoRequired
Trigger
Scheduled
Try It
- RepoRequired
- Branch NameRequired
Action
Write
- RepoRequired
- TitleRequired
- Body
- Assignee
- Milestone
- Labels
Action
Write
- RepoRequired
- Pull RequestRequired
- Comment
- ActionRequired
- Commit SHA
Action
Write
- RepoRequired
- Pull RequestRequired
- Title
- Body
- State
- Base
Action
Write
- NameRequired
Action
Search
- RepoRequired
- StateRequired
- Search byRequired
- Search valueRequired
Action
Search
- Name (Login)
Action
Search
- RepoRequired
- StateRequired
- Search byRequired
- Search valueRequired
- TitleRequired
- Body
- HeadRequired
- BaseRequired
- Instant Merge
Action
Search or write

New Contact
Triggers when a new customer is created.
Trigger
Instant
Try It
Update Ticket
Triggers when a Ticket is updated.
Trigger
Instant
Try It
- Ticket NoRequired
- NotesRequired
- PrivateRequired
Action
Write
- Forum CategoryRequired
- NameRequired
- TypeRequired
- VisibilityRequired
- Description
Action
Write
- Forum CategoryRequired
- ForumRequired
- TitleRequired
- Topic DescriptionRequired
- Sticky
- Locked
Action
Write
- NameRequired
- EmailRequired
- Address
- Description
- Phone
- Job Title
- Tags
Action
Write
- Api Docs Info
- HTTP MethodRequired
- URLRequired
- Query String Parameters
- Headers
- Additional Request Headers
- Body
Action
Write
- Ticket IdRequired
Action
Search
- RepoRequired
Trigger
Scheduled
Try It
- RepoRequired
- Head
Trigger
Scheduled
Try It
- Which gists?
Trigger
Scheduled
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- Which types of issues should this trigger on?
- Organization
- Repo
- Label
Trigger
Scheduled
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New Mention
Triggers when your Github username is mentioned in a Commit, Comment, Issue or Pull Request.
Trigger
Scheduled
Try It
- Repo
Trigger
Scheduled
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- RepoRequired
Trigger
Scheduled
Try It
New Repository
Triggered when a new repository is created.
Trigger
Scheduled
Try It
New Team
Triggered when you are added to a team
Trigger
Scheduled
Try It
- RepoRequired
- BodyRequired
- Issue or Pull requestRequired
Action
Write
- Gist FilenameRequired
- Content of the GistRequired
- Description
- Make Gist Public?
Action
Write
- RepoRequired
- TitleRequired
- Body
- HeadRequired
- BaseRequired
- Instant Merge
Action
Write
- RepoRequired
- IssueRequired
- Title
- Body
- Assignee
- Milestone
- Labels
Action
Write
- Organization NameRequired
- User Name (Login)Required
Action
Search
- Organization or User Name
- Repository NameRequired
Action
Search
- RepoRequired
- StateRequired
- Search byRequired
- Search valueRequired
Action
Search
- RepoRequired
- StateRequired
- Search byRequired
- Search valueRequired
- TitleRequired
- Body
- Assignee
- Milestone
- Labels
Action
Search or write

How Freshdesk + GitHub Integrations Work

Step 1: Authenticate Freshdesk and GitHub.
30 seconds
Step 2: Pick one of the apps as a trigger, which will kick off your automation.
15 seconds
Step 3: Choose a resulting action from the other app.
15 seconds
Step 4: Select the data you want to send from one app to the other.
2 minutes
That’s it! More time to work on other things.

Connect apps

Connect Freshdesk + GitHub

About Freshdesk

Freshdesk is an online helpdesk software with multiple channel customer service to support customers across email, phone, chat, web, Twitter and more.

Help

Related categories

Customer Support

Similar apps

Zendesk

Customer Support

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Customer Support

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About GitHub

GitHub is the perfect place to share code and work collaboratively on private and open source software.

Learn more Help

Related categories

Developer Tools

Similar apps

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Project Management

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Freshdesk + GitHub Integrations

How to connect Freshdesk + GitHub

Create GitHub issues for new Freshdesk tickets

Create GitHub issues for updated tickets on Freshdesk

Create GitHub issues for new Freshdesk tickets

Create GitHub issues for updated tickets on Freshdesk

Connect your apps and automate workflows

New Ticket

New Ticket Note

Update Contact

Create Company

NameRequired

Description

Notes

Domains

Create Forum Category

NameRequired

Description

Create Ticket

SubjectRequired

EmailRequired

Type

DescriptionRequired

Priority

CC Emails

App Extensions (Beta)

Welcome

Find Contact

EmailRequired

New Branch

RepoRequired

New Commit Comment

RepoRequired

New Repo Event

RepoRequired

Issue Only

New Global Event

Actor of EventRequired

New Label

RepoRequired

New Milestone

RepoRequired

New Organization

New Release

RepoRequired

New Review Request

Who is requested to review?

Repo

New Watcher

RepoRequired

Delete Branch

RepoRequired

Branch NameRequired

Create Issue

RepoRequired

TitleRequired

Body

Assignee

Milestone

Labels

Submit Review

RepoRequired

Pull RequestRequired

Comment

ActionRequired

Commit SHA

Update Pull Request

RepoRequired

Pull RequestRequired

Title

Body

State

Base

Find Organization

NameRequired

Find Issue

RepoRequired

StateRequired

Search byRequired

Search valueRequired