When this happens...
FreshdeskUpdate Ticket
Then do this...
GitHubCreate Issue

If you're looking for a way to ensure your engineering reacts swiftly to your support issues, try this Freshdesk-GitHub integration. Once it's active, any updates to your Freshdesk tickets will create a new issue in a GitHub repo.

How It Works

  1. A ticket is updated on Freshdesk
  2. Zapier automatically creates an issue in GitHub

What You Need

  • Freshdesk account
  • GitHub account

Why Zapier?

Free

Get started for free—14 day trial of premium features and apps.

Easy

No coding required—automate any of 1,000+ apps in minutes.

Secure

Enterprise-level security—connect mission-critical apps.

It's easy to connect Freshdesk + GitHub and requires absolutely zero coding experience—the only limit is your own imagination.

When this happens...
then do this!
Freshdesk
New Contact

Triggers when a new customer is created.

Freshdesk
Create Company

Allows you to create a Company entry in Freshdesk.

Freshdesk
New Ticket Note

Triggers when a Note is added to a Ticket.

Freshdesk
Create Ticket

Create a ticket in Freshdesk for your domain.

Freshdesk
New Ticket

Triggers when there is a new ticket is created in Freshdesk.

Freshdesk
Create Contact

Allows you to create a User/Customer in Freshdesk for your support domain.

GitHub
New Issue

Triggered when a new issue is created.

GitHub
Create Gist

Creates a new gist.

GitHub
New Mention

Triggers when your Github username is mentioned in a Commit, Comment, Issue or Pull Request.

GitHub
Create Pull Request

Create a new pull request and merge it (optional).

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Become a Zapier Integration Partner

Freshdesk is an online helpdesk software with multiple channel customer service to support customers across email, phone, chat, web, Twitter and more.

GitHub is the perfect place to share code and work collaboratively on private and open source software.