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  • Dropbox logoDropbox logo

Freshdesk + Dropbox Integrations

How to connect Freshdesk + Dropbox

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  • Freshdesk triggers, actions, and search
    New Ticket
    Triggers when there is a new ticket is created in Freshdesk.
    Trigger
    Instant
  • Freshdesk triggers, actions, and search
    New Contact
    Triggers when a new customer is created.
    Trigger
    Instant
  • Freshdesk triggers, actions, and search
    New Ticket Note
    Triggers when a Note is added to a Ticket.
    Trigger
    Instant
  • Freshdesk triggers, actions, and search
    Update Ticket
    Triggers when a Ticket is updated.
    Trigger
    Instant
  • Freshdesk triggers, actions, and search
    Update Contact
    Triggers when a user is updated.
    Trigger
    Instant
  • Freshdesk triggers, actions, and search
    Add Notes to a Ticket
    Add Private or Public notes to a Freshdesk Support Ticket.
    Action
    Write
  • Freshdesk triggers, actions, and search
    Create Company
    Allows you to create a Company entry in Freshdesk.
    Action
    Write
  • Freshdesk triggers, actions, and search
    Create Forum
    Creates a Forum under a Category.
    Action
    Write
  • Freshdesk

    Creates a Forum Category.

    Scheduled

    Action

  • Freshdesk

    Create a new Forum Topic on Freshdesk Forums.

    Scheduled

    Action

  • Freshdesk

    Create a ticket in Freshdesk for your domain.

    Scheduled

    Action

  • Freshdesk

    Allows you to create a User/Customer in Freshdesk for your support domain.

    Scheduled

    Action

  • Freshdesk

    Finds an existing customer or a potential customer that has raised a ticket.

    Scheduled

    Action

  • Freshdesk

    Find a ticket by ID.

    Scheduled

    Action

  • Dropbox

    Triggers when a new folder is added. Make sure the number of files/folders in the watched folder does not exceed 4000.

    Scheduled

    Trigger

  • Dropbox

    Triggers when a new file is added to a folder. Make sure the number of files/folders in the watched folder does not exceed 4000.

    Scheduled

    Trigger

  • Dropbox

    Creates a brand new folder at the path you specify.

    Scheduled

    Action

  • Dropbox

    Upload an existing file or attachment not bigger than 100 MB.

    Scheduled

    Action

  • Dropbox

    Moves a file to a new location at the path you specify.

    Scheduled

    Action

  • Dropbox

    Creates a brand new text file from plain text content you specify.

    Scheduled

    Action

  • Dropbox

    Adds a new line to an existing text file, or creates a file if it doesn't exist.

    Scheduled

    Action

  • Dropbox

    Renames a file that you specify.

    Scheduled

    Action

  • Dropbox

    Creates a shared link for a file.

    Scheduled

    Action

  • Dropbox

    Finds a folder by name. Make sure the number of files/folders in the watched folder does not exceed 4000.

    Scheduled

    Action

  • Dropbox

    Search for a specific file by name. Make sure the number of files/folders in the watched folder does not exceed 4000.

    Scheduled

    Action

  • Dropbox

    Searches for files in a folder that match a search term in the contents or name. Requires a Dropbox Business account.

    Scheduled

    Action

How Freshdesk + Dropbox Integrations Work

  1. Step 1: Authenticate Freshdesk and Dropbox.
    30 seconds
  2. Step 2: Pick one of the apps as a trigger, which will kick off your automation.
    15 seconds
  3. Step 3: Choose a resulting action from the other app.
    15 seconds
  4. Step 4: Select the data you want to send from one app to the other.
    2 minutes
  5. That’s it! More time to work on other things.

Freshdesk Tutorials

Dropbox Tutorials

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freshdesk logo

About Freshdesk

Freshdesk is an online helpdesk software with multiple channel customer service to support customers across email, phone, chat, web, Twitter and more.

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About Dropbox

Dropbox lets you store your files online, sync them to all your devices, and share them easily. Get started for free, then upgrade for more space and security features.
Learn more

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