Skip to content
Dropbox logoDropbox logo
Freshdesk logoFreshdesk logo
Dropbox logoDropbox logo
Freshdesk logoFreshdesk logo

Dropbox + Freshdesk

Dropbox + Freshdesk

Dropbox + Freshdesk integrations

Create new Freshdesk tickets from new Dropbox folders

Streamline your customer support process with this handy workflow. When you create a new folder in Dropbox, a corresponding ticket is instantly generated in Freshdesk. This seamless connection allows your team to quickly address issues, saving you time and improving customer satisfaction. No more manual data entry; this workflow takes care of it all.

  1. When this happens...
    New Folder
    New Folder
    New FolderTriggers when a new folder is added. Make sure the number of files/folders in the watched folder does not exceed 6000.
  2. automatically do this!
    Create Ticket
    Create Ticket
    Create TicketCreate a ticket in Freshdesk for your domain.
Start free with email
Start free with email
Google Logo Start free with Google
  • Free forever for core features
  • 14 day trial for premium features & apps

More things you can do with Dropbox and Freshdesk

Discover other triggers and actions you can use with Dropbox and Freshdesk

    • Space
    • Folder
      Required
    • Include files in subfolders?
    • Include sharing link?
    Trigger
    Polling
    Try It
    • Space
    • Folder
      Required
    • Include files in subfolders?
    • Include file contents?
    • Include sharing link?
    Trigger
    Polling
    Try It
    • Space
    • Shared Folder
      Required
    • Member Email Addresses
      Required
    • Access Level
      Required
    • Notify Members?
      Required
    Action
    Write
    • Space
    • Title
      Required
    • Destination Folder
      Required
    • Description
    • Deadline
    • Open for Uploads
    Action
    Write
    • Space
    • Folder
      Required
    • File
    • Include files in subfolders?
    • Include file contents?
    • Include sharing link?
    Trigger
    Polling
    Try It
    • Space
    • File
      Required
    • New Location
      Required
    Action
    Write
    • Space
    • File Path
      Required
    • Important Information
    Action
    Write
dropbox logo
About Dropbox
Dropbox lets you store your files online, sync them to all your devices, and share them easily. Get started for free, then upgrade for more space and security features.
Related categories
Similar apps
Google Drive integrationsGoogle Drive integrations
Google Drive
File Management & Storage, Google
Box integrationsBox integrations
Box
File Management & Storage
OneDrive integrationsOneDrive integrations
OneDrive
File Management & Storage, Microsoft
freshdesk logo
About Freshdesk
Freshdesk is an online helpdesk software with multiple channel customer service to support customers across email, phone, chat, web, Twitter and more.
Related categories
Similar apps
Zendesk integrationsZendesk integrations
Zendesk
Customer Support
Help Scout integrationsHelp Scout integrations
Help Scout
Customer Support
Mojo Helpdesk integrationsMojo Helpdesk integrations
Mojo Helpdesk
Customer Support