Create new Freshdesk tickets from new Dropbox folders
Streamline your customer support process with this handy workflow. When you create a new folder in Dropbox, a corresponding ticket is instantly generated in Freshdesk. This seamless connection allows your team to quickly address issues, saving you time and improving customer satisfaction. No more manual data entry; this workflow takes care of it all.
Streamline your customer support process with this handy workflow. When you create a new folder in Dropbox, a corresponding ticket is instantly generated in Freshdesk. This seamless connection allows your team to quickly address issues, saving you time and improving customer satisfaction. No more manual data entry; this workflow takes care of it all.
- When this happens...New Folder
Triggers when a new folder is added. Make sure the number of files/folders in the watched folder does not exceed 6000.
- automatically do this!Create Ticket
Create a ticket in Freshdesk for your domain.
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Space
FolderRequired
Include files in subfolders?
Include sharing link?
Try ItSpace
FolderRequired
Include files in subfolders?
Include file contents?
Include sharing link?
Try ItSpace
Shared FolderRequired
Member Email AddressesRequired
Access LevelRequired
Notify Members?Required
Space
File PathRequired
Important Information