Create new Freshdesk tickets from new Dropbox folders
Streamline your customer support process with this handy workflow. When you create a new folder in Dropbox, a corresponding ticket is instantly generated in Freshdesk. This seamless connection allows your team to quickly address issues, saving you time and improving customer satisfaction. No more manual data entry; this workflow takes care of it all.
Streamline your customer support process with this handy workflow. When you create a new folder in Dropbox, a corresponding ticket is instantly generated in Freshdesk. This seamless connection allows your team to quickly address issues, saving you time and improving customer satisfaction. No more manual data entry; this workflow takes care of it all.
- When this happens...New Folder
Triggers when a new folder is added. Make sure the number of files/folders in the watched folder does not exceed 6000.
- automatically do this!Create Ticket
Create a ticket in Freshdesk for your domain.
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Space
FolderRequired
Include files in subfolders?
Try ItSpace
FolderRequired
File
Include files in subfolders?
Include file contents?
Try ItSpace
Folder PathRequired
Important Information
Space
FolderRequired
FileRequired
Overwrite
Specify File Name
Specify File Extension
Space
FolderRequired
Include files in subfolders?
Include file contents?
Try ItSpace
File PathRequired
Important Information
Space
FolderRequired
Folder NameRequired
Space
FileRequired
New LocationRequired