Loading

Dropbox + Freshdesk

Create new Freshdesk tickets from new Dropbox folders

Streamline your customer support process with this handy workflow. When you create a new folder in Dropbox, a corresponding ticket is instantly generated in Freshdesk. This seamless connection allows your team to quickly address issues, saving you time and improving customer satisfaction. No more manual data entry; this workflow takes care of it all.

Streamline your customer support process with this handy workflow. When you create a new folder in Dropbox, a corresponding ticket is instantly generated in Freshdesk. This seamless connection allows your team to quickly address issues, saving you time and improving customer satisfaction. No more manual data entry; this workflow takes care of it all.

  1. When this happens...
    DropboxDropbox
    New Folder

    Triggers when a new folder is added. Make sure the number of files/folders in the watched folder does not exceed 4000.

    TriggerScheduled
  2. automatically do this!
    FreshdeskFreshdesk
    Create Ticket

    Create a ticket in Freshdesk for your domain.

    ActionWrite
Start free with email
  • Free forever for core features
  • 14 day trial for premium features & apps

Supported triggers and actions

What does this mean?
    • Space

    • FolderRequired

    • Include files in subfolders?

    Trigger
    Scheduled
    Try It
    • Space

    • FolderRequired

    • File

    • Include files in subfolders?

    • Include file contents?

    Trigger
    Scheduled
    Try It
    • Space

    • FolderRequired

    • FileRequired

    • Overwrite

    • Specify File Name

    • Specify File Extension

    Action
    Write
    • Space

    • FolderRequired

    • File NameRequired

    • File ContentRequired

    • Overwrite

    Action
    Write
    • Space

    • FolderRequired

    • Include files in subfolders?

    • Include file contents?

    Trigger
    Scheduled
    Try It
    • Space

    • FolderRequired

    • Folder NameRequired

    Action
    Write
    • Space

    • FileRequired

    • New LocationRequired

    Action
    Write
    • Space

    • FolderRequired

    • File NameRequired

    • File ContentRequired

    Action
    Write
dropbox logo
dropbox logo

About Dropbox

Dropbox lets you store your files online, sync them to all your devices, and share them easily. Get started for free, then upgrade for more space and security features.
Learn moreHelp

Related categories

  • File Management & Storage

Similar apps

Google Drive integrationsGoogle Drive integrations

Google Drive

File Management & Storage, Google
Box integrationsBox integrations

Box

File Management & Storage
OneDrive integrationsOneDrive integrations

OneDrive

File Management & Storage, Microsoft
freshdesk logo
freshdesk logo

About Freshdesk

Freshdesk is an online helpdesk software with multiple channel customer service to support customers across email, phone, chat, web, Twitter and more.

Related categories

Similar apps

Zendesk integrationsZendesk integrations

Zendesk

Customer Support
Help Scout integrationsHelp Scout integrations

Help Scout

Customer Support
Mojo Helpdesk integrationsMojo Helpdesk integrations

Mojo Helpdesk

Customer Support