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Freshdesk + Zendesk Integrations

How to connect Freshdesk + Zendesk

Zapier lets you send info between Freshdesk and Zendesk automatically—no code required.

When this happens...
FreshdeskFreshdesk
New Contact

Triggers when a new customer is created.

automatically do this!
ZendeskZendesk
Add Comment to Ticket

Add a comment to an existing ticket.

Supported triggers and actions

What does this mean?

How Freshdesk + Zendesk Integrations Work

  1. Step 1: Authenticate Freshdesk + Zendesk.
    30 seconds
  2. Step 2: Pick one of the apps as a trigger, which will kick off your automation.
    15 seconds
  3. Step 3: Choose a resulting action from the other app.
    15 seconds
  4. Step 4: Select the data you want to send from one app to the other.
    2 minutes
  5. That’s it! More time to work on other things.
Connect apps

Freshdesk Tutorials

About Freshdesk

Freshdesk is an online helpdesk software with multiple channel customer service to support customers across email, phone, chat, web, Twitter and more.

Related categories

  • Customer Support

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zendesk logo
zendesk logo
zendesk logo

About Zendesk

Zendesk is a web-based help desk support tool that makes it simple to provide great customer support.
Learn More

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