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Freshdesk + Facebook Messenger Integrations

How to connect Freshdesk + Facebook Messenger

Zapier lets you send info between Freshdesk and Facebook Messenger automatically—no code required.

When this happens...
FreshdeskFreshdesk
New Contact

Triggers when a new customer is created.

automatically do this!
Facebook MessengerFacebook Messenger
Send Message from Page

Send a message to a user from a page.

Supported triggers and actions

What does this mean?

How Freshdesk + Facebook Messenger Integrations Work

  1. Step 1: Authenticate Freshdesk + Facebook Messenger.
    30 seconds
  2. Step 2: Pick one of the apps as a trigger, which will kick off your automation.
    15 seconds
  3. Step 3: Choose a resulting action from the other app.
    15 seconds
  4. Step 4: Select the data you want to send from one app to the other.
    2 minutes
  5. That’s it! More time to work on other things.
Connect apps

Freshdesk Tutorials

How to Use Freshdesk

Freshdesk is a cloud-based customer support software that is both feature-rich and easy to use. With multiple support channels available, including live chat, email, phone, and social media, you can help customers through their preferred communication method. The intuitive inbox and robust filtering options make staying on top of support...
freshdesk logo
freshdesk logo
freshdesk logo

About Freshdesk

Freshdesk is an online helpdesk software with multiple channel customer service to support customers across email, phone, chat, web, Twitter and more.

Related categories

  • Customer Support

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facebook-messenger logo
facebook-messenger logo
facebook-messenger logo

About Facebook Messenger

Facebook Messenger is a messaging app and platform. Users can send messages and exchange photos, videos, stickers, audio, and other files. This app on Zapier works for conversations that are sent to and from Facebook pages and does not yet support direct messages to a user.
Learn More

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