How to connect Freshdesk + Productboard
Zapier lets you send info between Freshdesk and Productboard automatically—no code required.
Connect your apps and automate workflows
Easy automation for busy people. Zapier moves info between your web apps automatically, so you can focus on your most important work.
- New TicketTriggers when there is a new ticket is created in Freshdesk.Trigger
- New ContactTriggers when a new customer is created.Trigger
- New Ticket NoteTriggers when a Note is added to a Ticket.Trigger
- Update TicketTriggers when a Ticket is updated.Trigger
- Update ContactTriggers when a user is updated.Trigger
- Add Notes to a TicketAdd Private or Public notes to a Freshdesk Support Ticket.Action
- Create CompanyAllows you to create a Company entry in Freshdesk.Action
- Create ForumCreates a Forum under a Category.Action
- Freshdesk
Creates a Forum Category.
Scheduled
Action
- Freshdesk
Create a new Forum Topic on Freshdesk Forums.
Scheduled
Action
- Freshdesk
Create a ticket in Freshdesk for your domain.
Scheduled
Action
- Freshdesk
Allows you to create a User/Customer in Freshdesk for your support domain.
Scheduled
Action
- Freshdesk
Finds an existing customer or a potential customer that has raised a ticket.
Scheduled
Action
- Freshdesk
Find a ticket by ID.
Scheduled
Action
- Productboard
Triggers when a new feature is created.
Scheduled
Trigger
- Productboard
Triggers when a new note is created.
Scheduled
Trigger
- Productboard
Creates a new feature.
Scheduled
Action
- Productboard
Creates a new note.
Scheduled
Action
How Freshdesk + Productboard Integrations Work
- Step 1: Authenticate Freshdesk and Productboard.30 seconds
- Step 2: Pick one of the apps as a trigger, which will kick off your automation.15 seconds
- Step 3: Choose a resulting action from the other app.15 seconds
- Step 4: Select the data you want to send from one app to the other.2 minutes
- That’s it! More time to work on other things.
Freshdesk Tutorials
Related categories
Related categories
Get started for free
You can't add more hours to the day. Zapier is the next best thing.