When this happens...
FreshdeskNew Contact
Then do this...
MailchimpAdd/Update Subscriber

Need an easy way to connect your support and marketing efforts? Once you activate this Freshdesk-MailChimp integration, all new Freshdesk users will be added as subscribers to your MailChimp list, ensuring you can easily keep them aware of all marketing campaigns as well as handling support.

How It Works

  1. A new user is created on Freshdesk
  2. Zapier automatically adds them as a MailChimp subscriber

What You Need

  • Freshdesk account
  • MailChimp account

Why Zapier?

Free

Get started for free—14 day trial of premium features and apps.

Easy

No coding required—automate any of 1,000+ apps in minutes.

Secure

Enterprise-level security—connect mission-critical apps.

It's easy to connect Freshdesk + Mailchimp and requires absolutely zero coding experience—the only limit is your own imagination.

When this happens...
then do this!
New Contact

Triggers when a new customer is created.

Create Company

Allows you to create a Company entry in Freshdesk.

New Ticket Note

Triggers when a Note is added to a Ticket.

Create Ticket

Create a ticket in Freshdesk for your domain.

New Ticket

Triggers when there is a new ticket is created in Freshdesk.

Create Contact

Allows you to create a User/Customer in Freshdesk for your support domain.

New Subscriber

Triggers when a new subscriber is added to a list.

Add/Update Subscriber

Add a new subscriber to a list of your choosing. Can be used to update an existing subscriber too.

Updated Subscriber

Triggers when a subscriber is added or updated in a list.

Add Notes to a Ticket

Add Private or Public notes to a Freshdesk Support Ticket.

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Become a Zapier Integration Partner

Freshdesk is an online helpdesk software with multiple channel customer service to support customers across email, phone, chat, web, Twitter and more.

Share your ideas with Mailchimp email newsletters—then use its landing page and form builders to grow your lists and take marketing further with drip and transactional emails.

See Mailchimp Integrations