• Freshdesk logoFreshdesk logo
  • Magento logoMagento logo

Freshdesk + Magento Integrations

How to connect Freshdesk + Magento

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  • Freshdesk triggers, actions, and search
    New Ticket
    Triggers when there is a new ticket is created in Freshdesk.
    Trigger
    Instant
  • Freshdesk triggers, actions, and search
    New Contact
    Triggers when a new customer is created.
    Trigger
    Instant
  • Freshdesk triggers, actions, and search
    New Ticket Note
    Triggers when a Note is added to a Ticket.
    Trigger
    Instant
  • Freshdesk triggers, actions, and search
    Update Ticket
    Triggers when a Ticket is updated.
    Trigger
    Instant
  • Freshdesk triggers, actions, and search
    Update Contact
    Triggers when a user is updated.
    Trigger
    Instant
  • Freshdesk triggers, actions, and search
    Add Notes to a Ticket
    Add Private or Public notes to a Freshdesk Support Ticket.
    Action
    Write
  • Freshdesk triggers, actions, and search
    Create Company
    Allows you to create a Company entry in Freshdesk.
    Action
    Write
  • Freshdesk triggers, actions, and search
    Create Forum
    Creates a Forum under a Category.
    Action
    Write
  • Freshdesk

    Creates a Forum Category.

    Scheduled

    Action

  • Freshdesk

    Create a new Forum Topic on Freshdesk Forums.

    Scheduled

    Action

  • Freshdesk

    Create a ticket in Freshdesk for your domain.

    Scheduled

    Action

  • Freshdesk

    Allows you to create a User/Customer in Freshdesk for your support domain.

    Scheduled

    Action

  • Freshdesk

    Finds an existing customer or a potential customer that has raised a ticket.

    Scheduled

    Action

  • Freshdesk

    Find a ticket by ID.

    Scheduled

    Action

  • Magento

    Triggers when a new product is created in Magento.

    Scheduled

    Trigger

  • Magento

    Triggers when Magento gets a new customer.

    Scheduled

    Trigger

  • Magento

    Triggers when Magento gets a new order (with line item support).

    Scheduled

    Trigger

  • Magento

    Triggers when Magento gets a new sales order invoice (with line item support).

    Scheduled

    Trigger

  • Magento

    Triggers when Magento gets a new sales order shipment (with line item support).

    Scheduled

    Trigger

  • Magento

    Triggers when Magento gets a new order.

    Scheduled

    Trigger

  • Magento

    Triggers when Magento gets a new sales order credit memo.

    Scheduled

    Trigger

  • Magento

    Triggers when Magento gets a new sales order invoice.

    Scheduled

    Trigger

  • Magento

    Triggers when Magento gets a new sales order shipment.

    Scheduled

    Trigger

  • Magento

    Create a new category

    Scheduled

    Action

  • Magento

    Create a new catalog product

    Scheduled

    Action

  • Magento

    Create a new customer

    Scheduled

    Action

  • Magento

    Create a new sales order comment

    Scheduled

    Action

  • Magento

    Create a new invoice for an order

    Scheduled

    Action

How Freshdesk + Magento Integrations Work

  1. Step 1: Authenticate Freshdesk and Magento.
    30 seconds
  2. Step 2: Pick one of the apps as a trigger, which will kick off your automation.
    15 seconds
  3. Step 3: Choose a resulting action from the other app.
    15 seconds
  4. Step 4: Select the data you want to send from one app to the other.
    2 minutes
  5. That’s it! More time to work on other things.

Freshdesk Tutorials

freshdesk logo
freshdesk logo

About Freshdesk

Freshdesk is an online helpdesk software with multiple channel customer service to support customers across email, phone, chat, web, Twitter and more.

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About Magento

Magento is the premier open source e-commerce app used by millions of customers each and every day.

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